Waze Suddenly Starts Insisting on Using HOV Lanes, No Fix in Sight

Waze on mobile devices 7 photos
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Waze is a great resource for every modern driver, especially thanks to its crowdsourcing engine that provides users with real-time information on the road ahead.
And because it can monitor the traffic so closely, Waze has a capability few other apps have in the first place: it can accurately determine the ETA to a specific destination and therefore look for alternative routes to get there faster.

But on the other hand, this continuous look for faster routes looks to be a double-edged sword, as it sometimes leads to sudden problems happening for no clear reason.

More and more users have recently come across unexpected Waze behavior prompting them to take lanes dedicated to high-occupancy vehicles (HOV) even if they're not allowed to use them. All these users explain that everything worked just fine in the past, but a change that happened recently prompted Waze to start insisting on using HOV lanes.

Waze is improperly directing me to HOV lanes that I don't qualify for. Now, I noticed that there is an option (for Settings, under the gear icon) for ‘Toll & HOV passes.’ However I don't possess any of the passes, nor does Waze think I do. So this seems like an actual bug, not just an annoyance,” one user explains in a post on the Waze support forums.

Since no workaround has been found, some users claim their only option is to just switch to other applications, such as Google Maps, where the HOV lane suggestion isn’t broken.

The bad news is the Waze team is yet to acknowledge this error, so nobody knows for sure when a potential fix could finally become available.

In the meantime, if you also come across the same incorrect HOV lane suggestion, just make sure you reach out to the parent company to report this behavior, as this should help it determine more accurately if it’s a widespread glitch or not.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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