Photo: Chevrolet
Google has recently confirmed it’s looking into another Android Auto error, this time concerning the way the app launches in some cars.
Oddly enough, a member of the Android Auto team responded to a problem reported back in the spring, when a Chevrolet Malibu owner complained that the app no longer ran correctly.
Android Auto only worked on the first launch, this user explained, and the workaround was to just uninstall the app and then complete the initial setup wizard every time to be able to run it.
Google responded to this bug report a few hours ago, and this could be an indication that others are hitting the same problems too.
“Thank you for reporting the issue. Our team is working on this. It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information,” a Community Specialist part of the Android Auto team said.
Indeed, others seem to be struggling with the same error on Android Auto, as one user responded to confirm that a similar problem is encountered even with the all-new Google Pixel 5.
Once again, Android Auto only works once after the installation, and the only way to deal with the whole thing is to completely uninstall the app and run the initial setup wizard every time users connect their phones to the head unit.
“Still happening with my new and shiny Pixel 5. Have to uninstall Android Auto, reinstall, plug the phone into my head unit, go through the updates and permissions agreements, then press the speech button on my steering wheel ask to navigate to somewhere and then Android Auto is displayed,” someone says.
At this point, it looks like only Chevrolet models equipped with the MyLink system are impacted.
For now, there’s no word as to when a fix could land, and you’d better not hold your breath for it since the investigation is still in its early phases, but the good news is this error doesn’t seem to be too widespread for the time being.
Android Auto only worked on the first launch, this user explained, and the workaround was to just uninstall the app and then complete the initial setup wizard every time to be able to run it.
Google responded to this bug report a few hours ago, and this could be an indication that others are hitting the same problems too.
“Thank you for reporting the issue. Our team is working on this. It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information,” a Community Specialist part of the Android Auto team said.
Indeed, others seem to be struggling with the same error on Android Auto, as one user responded to confirm that a similar problem is encountered even with the all-new Google Pixel 5.
Once again, Android Auto only works once after the installation, and the only way to deal with the whole thing is to completely uninstall the app and run the initial setup wizard every time users connect their phones to the head unit.
“Still happening with my new and shiny Pixel 5. Have to uninstall Android Auto, reinstall, plug the phone into my head unit, go through the updates and permissions agreements, then press the speech button on my steering wheel ask to navigate to somewhere and then Android Auto is displayed,” someone says.
At this point, it looks like only Chevrolet models equipped with the MyLink system are impacted.
For now, there’s no word as to when a fix could land, and you’d better not hold your breath for it since the investigation is still in its early phases, but the good news is this error doesn’t seem to be too widespread for the time being.
Google News