Next time you forget something on a plane, remember this: an entire Air Canada cabin crew forgot a passenger on a recent flight. And the poor woman woke up alone and in the dark, and realized she’d been locked inside the cold plane.
According to Deanna Noel-Dale, her friend Tiffani O’Brien flew from Quebec to Toronto a couple of weeks ago. The two women are friends, and O’Brien visited Noel-Dale in Quebec. It’s Noel-Dale who went public with her friend’s story, sharing it on Facebook with Air Canada.
The story itself seems quite unbelievable, though the airline has confirmed that an unlikely incident occurred and that they’re currently investigating it. For the time being, they’re not talking about it to the media, but they promise they’re in contact with O’Brien, working to solve the problem and to make sure it never happens again.
In what is probably a very unique set of circumstances, O’Brien fell asleep halfway through her 1.5-hour flight and she slept so soundly that she didn’t hear anything else until the time she woke up, several hours after the plane landed. When she opened her eyes, she was in pitch darkness and in the cold, still strapped in her seat with the seatbelt.
It took her some time to realized that she’d been left behind in the plane and, what’s worse, that she had no way to get out. The plane was locked and her phone battery was dying. She did, however, still have enough battery to text Noel-Dale to tell her what was happening – though not to call the police and ask for help.
O’Brien says she even went through the cockpit in her attempts to find some means of communicating with airport staff, to let them know she was there. She found a flashlight, with which she tried to signal them, but to no avail. In the end, she opened one of the emergency doors and was “literally dangling” her legs out of the plane when a luggage cart driver spotted her.
She was eventually rescued from the deserted, freezing plane and offered a limo and a hotel room as compensation for her troubles. She turned down the offer because she was too scared, wanted to go home and had work in the morning.
O’Brien says that, even after all this time, she still wakes up at night afraid that she’s back in the pitch dark plane. She already suffers from anxiety and this incident didn’t help make things better, so she blames Air Canada for everything.
“When my seat [is] an inch back or my tray down flight crew take notice but yet you missed a person still strapped into her seat and all go on home?!?!” she writes.
Air Canada promises their investigation will soon have an answer for all her questions.
The story itself seems quite unbelievable, though the airline has confirmed that an unlikely incident occurred and that they’re currently investigating it. For the time being, they’re not talking about it to the media, but they promise they’re in contact with O’Brien, working to solve the problem and to make sure it never happens again.
In what is probably a very unique set of circumstances, O’Brien fell asleep halfway through her 1.5-hour flight and she slept so soundly that she didn’t hear anything else until the time she woke up, several hours after the plane landed. When she opened her eyes, she was in pitch darkness and in the cold, still strapped in her seat with the seatbelt.
It took her some time to realized that she’d been left behind in the plane and, what’s worse, that she had no way to get out. The plane was locked and her phone battery was dying. She did, however, still have enough battery to text Noel-Dale to tell her what was happening – though not to call the police and ask for help.
O’Brien says she even went through the cockpit in her attempts to find some means of communicating with airport staff, to let them know she was there. She found a flashlight, with which she tried to signal them, but to no avail. In the end, she opened one of the emergency doors and was “literally dangling” her legs out of the plane when a luggage cart driver spotted her.
She was eventually rescued from the deserted, freezing plane and offered a limo and a hotel room as compensation for her troubles. She turned down the offer because she was too scared, wanted to go home and had work in the morning.
O’Brien says that, even after all this time, she still wakes up at night afraid that she’s back in the pitch dark plane. She already suffers from anxiety and this incident didn’t help make things better, so she blames Air Canada for everything.
“When my seat [is] an inch back or my tray down flight crew take notice but yet you missed a person still strapped into her seat and all go on home?!?!” she writes.
Air Canada promises their investigation will soon have an answer for all her questions.