Alfa Romeo Beats Porsche in J.D. Power's IQS: Tesla, Rivian, Polestar and Lucid Rank Last
24 Jun 2023, 10:21 UTC · By: Gustavo Henrique Ruffo / The consumer insights company was appalled by the concerning trend of decline in quality control in the automotive industry as a whole.
BEVs Hurt J.D. Power Service Satisfaction Rates, and It Could Have Been Even Worse
27 Mar 2023, 16:32 UTC · By: Gustavo Henrique Ruffo / J.D. Power tried to include Tesla in the study, but the EV maker refused to grant access to data in states where permission is required by law
Tesla Lost First Place to Rivian in 2023 in Terms of Owner Satisfaction
3 Mar 2023, 17:14 UTC · By: Oraan Marc / How come the struggling Rivian ranks higher than Tesla in probably the most comprehensive EV owner satisfaction study in the U.S.? It’s all about subjectivism
Tesla Might've Lost an Important Market Segment, New J.D. Power Study Shows
27 May 2022, 15:09 UTC · By: Cristian Agatie / More Americans are “very likely” to buy an electric vehicle, thanks to the new electric trucks offered by the traditional carmakers
Most Car Owners Trust Dealer Service Departments, Lexus Leads in J.D. Power Survey
10 Mar 2022, 16:56 UTC · By: Cristian Agatie / J.D. Power released the 2022 Customer Service Index (CSI), showing Lexus and Mini customers are the most satisfied within their respective categories
Korean Brands Dominate the 2022 J.D. Power Dependability Study, Buick Breaks the Sweep
11 Feb 2022, 09:24 UTC · By: Cristian Agatie / The Korean auto manufacturers might have the most reliable vehicles in the U.S. according to a J.D. Power study, but Buick also impresses in the second place
Ralph Nader Teases Tesla for Results in J.D. Power's 2021 Vehicle Dependability Study
23 Nov 2021, 13:26 UTC · By: Gustavo Henrique Ruffo / The author of “Unsafe at Any Speed” also said “caveat emptor,” meaning the customers end up being responsible for checking quality
Hyundai Kona, Accent, and Kona EV Win Residual Value Awards From J.D. Power
18 Nov 2021, 23:58 UTC · By: Stephen Rivers / Despite being up against 19 other brands Hyundai wins three J.D. Power residual value awards matching Honda for the most in 2022
EV Sales Have Exploded in the U.S. and Doubled From Last Year's Figures
1 Oct 2021, 17:10 UTC · By: Todd Halterman / While in 2020, EVs accounted for approximately 2 percent of all car sales, but over the course of the summer of 2021, that number has reached nearly 5 percent
Study Shows U.S. Drivers Feel Less Safe With Autonomous Cars on the Road
28 May 2021, 13:54 UTC · By: Cristian Curmei / An annual study conducted by the American Automobile Association shows that 53% of drivers do not feel safe with the presence of self-driving vehicle on roads
Only One American Truck Is More Dependable Than Japanese Rivals in 2021 Study
23 Feb 2021, 11:05 UTC · By: Aurel Niculescu / The J.D. Power 2021 U.S. Vehicle Dependability Study crowned Lexus as the most reliable brand overall, but we're more interested in the popular truck segment
J.D. Power 2017 U.S. Initial Quality Study: Kia For The Win
22 Jun 2017, 11:22 UTC · By: Mircea Panait / For the second year in a row, Kia receives the biggest round of applause from the critical eye of global market research company J.D. Power
BMW and Hyundai Rank Top in Technology Usability Study
11 Oct 2016, 09:00 UTC · By: Vlad Mitrache / Having the technology in a car is one thing, actually being able to use it (and wanting to do so), is completely another
Kia Ranks Highest in J.D. Power 2016 U.S. Initial Quality Study
23 Jun 2016, 11:05 UTC · By: Mircea Panait / Shock and awe, Kia is the automaker with the least problems experienced by vehicle owners within the first 90 days of ownership
JD Power Gets Acquired by London-Based Buyout Firm for $1.1 Billion
17 Apr 2016, 11:59 UTC · By: Sebastian Toma / The famous rating company J.D. Power will switch owners this year, as it has been purchased by a buyout firm called XIO Group. Regulators must approve the sale
5 Fiat Chrysler Brands Come in Last in 2015 J.D. Power Customer Service Index
20 Mar 2015, 17:32 UTC · By: Mihnea Radu / "They've been underperforming in customer service at dealerships relative to the rest of the industry," said Mike Battaglia, senior director at J.D. Power