Tesla Says That Off-Roading Incidents Might Void Your Cybertruck Warranty

Off-roading incidents might void your Cybertruck warranty 6 photos
Photo: @dblcapcrimpin via X
Off-roading incidents might void your Cybertruck warrantyOff-roading incidents might void your Cybertruck warrantyOff-roading incidents might void your Cybertruck warrantyOff-roading incidents might void your Cybertruck warrantyOff-roading incidents might void your Cybertruck warranty
A Cybertruck owner who experienced a rear half shaft failure was denied the warranty. The service center motivated the decision by pointing to a previous off-roading incident they learned from social media. This shows that off-roading your Cybertruck is not covered by warranty, especially when you brag about it.
Social media has become an important part of our lives, for better or worse. For some, it's the chance to experience a social life they don't have. For others, it's the bragging about things they do or learning new things. However, sharing everything you do on social media might not be your best decision. In some cases, this has cost people more than they got from it.

The owner of a Toyota GR86 learned this the hard way in 2022 after the engine blew up because a cylinder rod bearing failed. The failure was caused by sealant entering the oil pickup tube, a well-known problem with the GT86. However, instead of admitting guilt and repairing the engine under warranty, Toyota looked up the owner on social media and found a picture of him drifting the car at a local racing event. This was why he was denied the warranty, although public backlash on social media forced Toyota to change its decision and offer a free engine rebuild.

That story should've been enough to discourage people from sharing their car stories on social media, especially when things don't go as planned. However, a Tesla Cybertruck owner didn't get the memo and found himself in a similar position. Lucky for him, the warranty repairs he was denied are nowhere near as expensive as an engine rebuild.

The owner, known as DblCapCrimpin (@dblcapcrimpin) on X, experienced a rear half-shaft failure after the axle bolt got loose. But because he previously shared a video of him landing hard his Cybertruck during an off-roading incident, a Tesla service center representative denied the warranty.

DblCapCrimpin doesn't believe that the rear half shaft failure has anything to do with that off-road incident, which affected mainly the front of the Cybertruck. He explained that his Cybertruck experienced powerful wheel vibrations after a piece of foam in the tire got loose. Despite trying to schedule a service appointment, he couldn't get it for 15 days. He believes the vibrations shaking the truck at highway speed caused the bolt to come loose and the rear half shaft to separate from the wheel hub.

The Cybertruck owner was disappointed to lose the warranty of the Cybertruck because of that off-roading incident. It wasn't an expensive repair, probably around $2,000. "'Don’t take your truck off road too hard or everything will be blamed on that' is how it seems to be turning out…," he lamented on He believes that Tesla will try to blame every problem with his truck on that incident from now on.

If you liked the article, please follow us:  Google News icon Google News Youtube Instagram
About the author: Cristian Agatie
Cristian Agatie profile photo

After his childhood dream of becoming a "tractor operator" didn't pan out, Cristian turned to journalism, first in print and later moving to online media. His top interests are electric vehicles and new energy solutions.
Full profile


Would you like AUTOEVOLUTION to send you notifications?

You will only receive our top stories