Photo: Mazda / edited
The previous-generation Mazda3, as well as the Mazda CX-3, are called back stateside in great numbers. An estimated 227,335 vehicles are included in recall number 23V-487, which can trace its roots back to a May 2015 field report from the US market.
Between June 2015 and June 2017, the Japanese automaker monitored the situation. The rising number of complaints alleging a distorted and/or flickering rearview camera image prompted Mazda to start investigating said issues. A further eight reports were received from the US through March 2020.
Come May 2020, the Mazda Motor Corporation identified the root cause for the distorted and/or flickering rearview camera image as being connector pin wear. Mazda concluded there was no safety risk.
Instead of issuing a recall then and there, a technical service bulletin was sent to dealers nationwide, providing guidance for diagnosing and repairing the aforementioned concerns. Transport Canada wasn't impressed by Mazda's rather evident sugarcoating. On July 6 this year, the governmental department headed by Omar Alghabra since January 2021 recommended a voluntary recall be performed ASAP.
Mazda couldn't weasel its way out of this one, and the ensuring quality audit committee meeting further decided on recalling Mazda3 and CX-3 vehicles produced to US specifications. In this market, Mazda is aware of a single minor property damage claim and nine field reports. 3 percent of the 227,335 vehicles recalled stateside are believed to exhibit said issues.
Dealers have been instructed today, July 19, to inspect both the rearview camera and its wiring harness. If the rearview camera is fine, only a wiring harness fastening seal will be added to the harness to prevent connector pin wear. In case of a distorted or flickering image, the Panasonic-supplied rearview camera will be replaced with a rearview camera of a newer design. Being a recall, there's no charge for this service.
Mazda corrected both concerns in series production back in October 2020. Discontinued from the United States lineup after the 2021 model year, the CX-3 soldiers on with Mazda2 underpinnings in other markets. The Mazda3, meanwhile, received a ground-up redesign in 2018 for the 2019 model year. Back then, the sedan carried a starting price of $21,000 as opposed to $22,550 for the 2023 model year today.
It should be mentioned that Mazda3 vehicles included in this recall are five-door hatchbacks rather than sedans. The affected population was produced for the 2014 through 2019 model years in the period between December 28, 2013 and December 20, 2018. As for the CX-3 crossover, make that 2016 to 2021 models assembled from June 1, 2015 to October 15, 2020.
Owners will be informed via first-class mail of the rearview camera image concerns no later than September 12. In the meantime, owners can verify whether their vehicles are recalled or not with the nearest dealer or via the NHTSA's VIN look-up tool.
Come May 2020, the Mazda Motor Corporation identified the root cause for the distorted and/or flickering rearview camera image as being connector pin wear. Mazda concluded there was no safety risk.
Instead of issuing a recall then and there, a technical service bulletin was sent to dealers nationwide, providing guidance for diagnosing and repairing the aforementioned concerns. Transport Canada wasn't impressed by Mazda's rather evident sugarcoating. On July 6 this year, the governmental department headed by Omar Alghabra since January 2021 recommended a voluntary recall be performed ASAP.
Mazda couldn't weasel its way out of this one, and the ensuring quality audit committee meeting further decided on recalling Mazda3 and CX-3 vehicles produced to US specifications. In this market, Mazda is aware of a single minor property damage claim and nine field reports. 3 percent of the 227,335 vehicles recalled stateside are believed to exhibit said issues.
Dealers have been instructed today, July 19, to inspect both the rearview camera and its wiring harness. If the rearview camera is fine, only a wiring harness fastening seal will be added to the harness to prevent connector pin wear. In case of a distorted or flickering image, the Panasonic-supplied rearview camera will be replaced with a rearview camera of a newer design. Being a recall, there's no charge for this service.
Mazda corrected both concerns in series production back in October 2020. Discontinued from the United States lineup after the 2021 model year, the CX-3 soldiers on with Mazda2 underpinnings in other markets. The Mazda3, meanwhile, received a ground-up redesign in 2018 for the 2019 model year. Back then, the sedan carried a starting price of $21,000 as opposed to $22,550 for the 2023 model year today.
It should be mentioned that Mazda3 vehicles included in this recall are five-door hatchbacks rather than sedans. The affected population was produced for the 2014 through 2019 model years in the period between December 28, 2013 and December 20, 2018. As for the CX-3 crossover, make that 2016 to 2021 models assembled from June 1, 2015 to October 15, 2020.
Owners will be informed via first-class mail of the rearview camera image concerns no later than September 12. In the meantime, owners can verify whether their vehicles are recalled or not with the nearest dealer or via the NHTSA's VIN look-up tool.
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