That operation covers 250,000 Ram pickup trucks prone to tie-rod failure. As it happens, Chrysler told the NHTSA that replacement parts are delivered to dealers as soon as possible according to the promised quota, yet the agency began receiving complaints from owners that have been delayed by their dealerships due to replacement parts shortage.
"Many owners have complained of dealers informing them it would be many months before the dealership could secure a replacement part for their vehicle," disclosed the safety agency.
Chrysler is also investigated by the NHTSA for another, quite bigger problemAn undisclosed amount of consumer reports cite "frequent vehicle shutdowns with no restart capability on the highway, airbag non-deployment, random horn, headlight, taillight, door lock, instrument panel and windshield wiper activity, power windows going up and down on their own, failure of fuel pump shutoff resulting in unintended acceleration, and fires."
The problem seems to lie with a glitch affecting the power-module of nearly 5 million Chrysler vehicles. It's been a month or so since the company recalled 188,000 Dodge and Jeep-branded SUVs over this fault, but those owners that complained about the previously mentioned drive a broader range of Chrysler-made vehicles. "The TIPM is in millions of 2007-2014 Chrysler vehicles and fails at such a high frequency that Chrysler has run out of replacement parts."