Photo: Honda / edited
Honda is no stranger to rearview camera-related issues. The automaker's unibody truck, for example, had to be recalled to the tune of 117,445 units because of a wire harness that may fatigue and break from opening and closing the tailgate. More recently, the Ridgeline has been joined by 1.2 million examples of platform siblings Pilot, Passport, and Odyssey for an improperly designed and manufactured coaxial cable.
Documents filed with the National Highway Traffic Safety Administration reveal that deformed terminals may cause a poor, intermittent, or complete loss of connection between the infotainment system's touchscreen display and female connector of the MOST coaxial cable. MOST stands for Media Oriented Systems Transport, referring to Microchip Technology's high-speed multimedia network technology.
Losing connection for more than 20 seconds will result in the rearview camera failing when shifting into reverse. Warnings include crackling or popping sounds, as well as flickering from the touchscreen display. The female connector in question bears part number 39817-THR-ZZ11-M1, and the supplier contracted to produce it comes in the form of a Michigan-based outfit: TE Connectivity Automotive North America.
Honda started receiving flickering reports back in February 2019. Come June 2020, the aforementioned supplier adjusted both the cable length and terminals to improve connection. Honda then extended the warranty of affected vehicles. The automaker started using a waterproof coupler in February 2021, hoping to address connection issues once and for all.
Dealership reports alleging connection issues were filed with American Honda Motor Co., which is why the automaker opened yet another investigation. After no fewer than… wait for it… 273,870 warranty claims filed between May 2017 and June 2023, the safety boffins ultimately decided on a recall.
A whopping 1,198,280 vehicles are called back stateside, beginning with the 2019 to 2022 model year Honda Pilot crossover (production dates range between September 18, 2017 and December 12, 2022). The list further includes the 2019 to 2023 model year Honda Passport (November 6, 2017 to June 5, 2023), as well as the 2018 to 2023 model year Honda Odyssey minivan (January 19, 2017 to June 6, 2023).
As per the document attached below, the cable has been redesigned and the supplier changed. Nationwide dealers have been instructed to replace the entire MOST cable harness for extra peace of mind. What's more, dealer techs will install a straightening cover over the connector. This remedy comes at no cost to affected owners. Those who fixed connection issues at their own expense are eligible for reimbursement.
Owners of the ever-popular Pilot, more lifestyle-oriented Passport, and family-hauling Odyssey will be informed about said recall in the period between July 24 and August 2 by first-class mail. In the meantime, running the vehicle's identification number on the NHTSA's website is the easiest way of telling whether your Honda is recalled or not.
Losing connection for more than 20 seconds will result in the rearview camera failing when shifting into reverse. Warnings include crackling or popping sounds, as well as flickering from the touchscreen display. The female connector in question bears part number 39817-THR-ZZ11-M1, and the supplier contracted to produce it comes in the form of a Michigan-based outfit: TE Connectivity Automotive North America.
Honda started receiving flickering reports back in February 2019. Come June 2020, the aforementioned supplier adjusted both the cable length and terminals to improve connection. Honda then extended the warranty of affected vehicles. The automaker started using a waterproof coupler in February 2021, hoping to address connection issues once and for all.
Dealership reports alleging connection issues were filed with American Honda Motor Co., which is why the automaker opened yet another investigation. After no fewer than… wait for it… 273,870 warranty claims filed between May 2017 and June 2023, the safety boffins ultimately decided on a recall.
A whopping 1,198,280 vehicles are called back stateside, beginning with the 2019 to 2022 model year Honda Pilot crossover (production dates range between September 18, 2017 and December 12, 2022). The list further includes the 2019 to 2023 model year Honda Passport (November 6, 2017 to June 5, 2023), as well as the 2018 to 2023 model year Honda Odyssey minivan (January 19, 2017 to June 6, 2023).
As per the document attached below, the cable has been redesigned and the supplier changed. Nationwide dealers have been instructed to replace the entire MOST cable harness for extra peace of mind. What's more, dealer techs will install a straightening cover over the connector. This remedy comes at no cost to affected owners. Those who fixed connection issues at their own expense are eligible for reimbursement.
Owners of the ever-popular Pilot, more lifestyle-oriented Passport, and family-hauling Odyssey will be informed about said recall in the period between July 24 and August 2 by first-class mail. In the meantime, running the vehicle's identification number on the NHTSA's website is the easiest way of telling whether your Honda is recalled or not.
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