Google has officially confirmed that it’s looking into reports pointing to an Android Auto wireless glitch causing the audio to become choppy when switching from one app to another.
We previously detailed this error last week when the first Android Auto users started complaining that listening to music when driving has become quite a struggle.
More specifically, switching from one app to another causes the audio on Android Auto to become choppy, though oddly enough, this only happens when the app is running in wireless mode. So for example, cars where wired Android Auto is available do not encounter this error.
But on the other hand, the audio stuttering is happening only when switching apps, which means that as long as you keep the music player on screen without going to another app, everything is running properly.
But of course, it goes without saying users often need to interact with other apps, such as navigation tools, so the music becoming chopping is one major pain in the neck. Especially because the only workaround that is said to restore the proper behavior is to disconnect Android Auto by enabling airplane mode on the mobile device, and doing this when driving is obviously a big no-no.
Google, however, says the team is aware of these reports, though, for the time being, no ETA as to when a fix could land is available. Unfortunately, no other workaround has been provided in the meantime.
“Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!” a member of the Android Auto team said.
Is there anything you can do until Google comes up with a fix? Not really, especially because the culprit appears to be Android Auto itself, not music players or other apps. Downgrading to an older version of Android Auto, however, is worth a try if you want to figure out if the latest version is the culprit.
More specifically, switching from one app to another causes the audio on Android Auto to become choppy, though oddly enough, this only happens when the app is running in wireless mode. So for example, cars where wired Android Auto is available do not encounter this error.
But on the other hand, the audio stuttering is happening only when switching apps, which means that as long as you keep the music player on screen without going to another app, everything is running properly.
But of course, it goes without saying users often need to interact with other apps, such as navigation tools, so the music becoming chopping is one major pain in the neck. Especially because the only workaround that is said to restore the proper behavior is to disconnect Android Auto by enabling airplane mode on the mobile device, and doing this when driving is obviously a big no-no.
Google, however, says the team is aware of these reports, though, for the time being, no ETA as to when a fix could land is available. Unfortunately, no other workaround has been provided in the meantime.
“Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!” a member of the Android Auto team said.
Is there anything you can do until Google comes up with a fix? Not really, especially because the culprit appears to be Android Auto itself, not music players or other apps. Downgrading to an older version of Android Auto, however, is worth a try if you want to figure out if the latest version is the culprit.