Following more setbacks than American manufacturer Ford was able to anticipate last year in the delivery process of the new Ford Fiesta in the US market, the buyers of the model, some of them waiting fortheir cars for three months now, say they are pretty much at peace with the delay and don't blame the carmaker.
According to Freep, citing several Fiesta customers who were lucky enough to receive the vehicles, the wait, regardless its length, is worth it. This is a bit of a surprise as back in July several future owners began complaining about the delay in their expected date of delivery. Dealers on the other hand, although bracing for possible complaints, still keep their hopes high.
Still, the problems with deliveries might continue and that perception might change, as some who pre-ordered their cars are still waiting.
Ford problems with shipping the Mexican built Fiesta started in July, when bad weather crippled parts of the road and rail network in the northern part of Mexico. Back then, Ford was hoping the delay will not last more than ten days.
Last week, the hard-prepared, one year long launch of the model received another blow, as the carmaker announced it was stopping a shipment of 6,000 Fiestas to the US because of an undisclosed quality issue.
According to Ford's president of the Americas Mark Fields, out of the 6,000 vehicles halted, 2,300 have already been inspected. Ford was able to find the quality issue in only 12 cars of those inspected. There is no indication vehicles with such problems have been already shipped to the US.
According to Freep, citing several Fiesta customers who were lucky enough to receive the vehicles, the wait, regardless its length, is worth it. This is a bit of a surprise as back in July several future owners began complaining about the delay in their expected date of delivery. Dealers on the other hand, although bracing for possible complaints, still keep their hopes high.
Still, the problems with deliveries might continue and that perception might change, as some who pre-ordered their cars are still waiting.
Ford problems with shipping the Mexican built Fiesta started in July, when bad weather crippled parts of the road and rail network in the northern part of Mexico. Back then, Ford was hoping the delay will not last more than ten days.
Last week, the hard-prepared, one year long launch of the model received another blow, as the carmaker announced it was stopping a shipment of 6,000 Fiestas to the US because of an undisclosed quality issue.
According to Ford's president of the Americas Mark Fields, out of the 6,000 vehicles halted, 2,300 have already been inspected. Ford was able to find the quality issue in only 12 cars of those inspected. There is no indication vehicles with such problems have been already shipped to the US.