And it’s all because Android Auto just doesn’t fire up when connecting a Galaxy S21 to the head unit in the car, thus making it impossible to use the app even when a genuine cable is being used.
As we told you not a long time ago, Google was already investigating the problem, but now the search giant is back to confirm the Android Auto team is working on the whole thing, yet it needs more information on the glitch in order to develop a fix.
“Thanks for all the reports. Our team is working to resolve this issue. We’ve reached out to a few of you via e-mail with the instructions on how to capture a bug report. It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. Please reply directly to the email with your information,” a member of the Android Auto team said.
At this point, however, a workaround that brings things back to normal and allows Android Auto to run properly with a Galaxy S21 isn’t known to exist. Some say they managed to launch the app using an older USB-C cable from a previous Samsung device, such as a Galaxy S9, but others claim this workaround failed in their case.
So, unfortunately, what works for some doesn’t for others, so your only option right now is to give a try to the typical generic solutions to see if something gets Android Auto up and running in your car too.