Google Wants Android Auto Users to Help Fix a Voice Command Error

Phone calls on Android Auto 1 photo
Photo: Google
Google has released a feedback form for Android Auto users, asking them to provide additional details on an error breaking down Google Assistant behind the wheel.
More specifically, the error, which showed up earlier this year after a Google app update, causes the assistant to no longer be able to recognize voice commands and eventually return an error saying “Something went wrong, please try again.

Several users have confirmed on Google’s forums that the same behavior is hitting their experience with Android Auto in the car as well, and everybody says a recent update is the one that’s causing the whole thing.

Google originally asked for feedback on this problem in March, but the company returned with a similar request a few hours ago, possibly as the bug reports that it received didn’t include enough information to help determine what’s causing the bug on Android Auto.

So now the company is calling for Android Auto users to help it figure out what’s happening by filling in a dedicated form and therefore submitting additional data on the Google Assistant issue. You can find more information about the survey and how to submit the bug report in this post.

In the meantime, Google is also giving the finishing touches to a new Android Auto app update, but don’t expect the upcoming version to resolve this problem. At the first glance, the Google Assistant error is actually tied to the Google app and not necessarily to Android Auto, so most likely, the Assistant team is the one that’ll have to ship an update to resolve the glitch.

We still don’t know what the new Android Auto update is supposed to bring to users, though Google has already been spotted testing a bunch of new features, including a connection troubleshooter. This new feature should help deal with problems caused by bad cables, therefore assisting users as they try to get Android Auto up and running.
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About the author: Bogdan Popa
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Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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