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Another App Discovers Android Auto's Ugly Side, Users Confused

A new bug is now hitting the Android Auto world 15 photos
Photo: Bogdan Popa/autoevolution/Google
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Android Auto tends to break down for no reason, sometimes wreaking havoc behind the wheel, defeating the app's purpose, and making the experience more dangerous.
For example, if Google Maps breaks down and loses GPS tracking on Android Auto, users could end up getting the wrong directions and ending up in a different place from where they are supposed to be.

A recent Android Auto bug isn't that dangerous but still becomes a major inconvenience for users who expected nothing but a flawless experience.

Tidal, a popular streaming platform, no longer works correctly on Android Auto, as users claim the app can't play a requested track or playlist. It all started a month ago, someone says on Google's forums, with the bug happening on a configuration that hasn't changed in four years. The same phone and car ran Android Auto and Tidal correctly before the update, with the app now showing a confusing "getting your selection" message on the screen but refusing to load any content.

Users who encountered the problem claim the generic fixes didn't work. Clearing the cache and the data sometimes restores Android Auto apps or broken features, but this solution fails to bring things back to normal for Tidal users. Someone says they removed and reinstalled Tidal on their mobile devices, but the app still refuses to play requested content.

The only workaround for Tidal users who want to listen to their playlists is disconnecting the mobile device from the infotainment screen. It means Android Auto must no longer be running to allow Tidal to load the requested content correctly, as the music must be routed to the phone's speakers via Bluetooth.

One user says they discovered that beginning to play the content on the mobile device and then connecting the phone to the head unit to launch Android Auto allows Tidal to work correctly on the infotainment screen. However, they can't request other playlists or tracks, as Tidal can only play the existing queue without further changes.

It's unclear if Tidal is the one to blame or if Android Auto requires a fix, but the issue is slowly becoming more widespread, hitting more devices. Tidal isn't as popular as Spotify and YouTube Music, so the reports on this problem are still scarce. It shouldn't reduce the chances of getting an urgent fix, as Google and app developers should treat bug reports with the same priority regardless of the user base size.

Meanwhile, if you struggle with Tidal in your car, make sure you create a playlist that includes all the content you want to listen to before leaving on a journey. Once you're done, load the playlist on the mobile device, hit the play button, and connect the mobile device to the head unit (in this order) to run Android Auto.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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