The Office of Defects Investigation recently received a petition from the North Carolina Consumers Council.
In the petition, we are informed that there’s a glitch lurking around, affecting 2003 to 2005 model year Ford Crown Victoria and Mercury Grand Marquis vehicles.According to the petitioner, the lighting control module that powers the headlamps can go a little wrong from time to time, resulting in either partial loss of vehicle headlights or total exterior lighting failure.
But here’s the catch: ODI is no stranger to this issue because it has previously investigated a similar case involving similar vehicles, closing it without finding a recall-worthy defect.
In total, the NHTSA’s website is laden with 604 complaints alleging this lighting problem, with seven crashes for good measure. Furthermore, the petitioner told the NHTSA that the Blue Oval recently extended the warranty of the lighting module equipping the cars mentioned beforehand to 15 years or 250,000 miles (campaign 12N01).
Last but not least, service replacement parts were not readily available for warranty repair when the petition was submitted. Because of this turn of events, the National Highway Traffic Safety Administration has been requested to open an investigation into this lighting problem.