Meet “DAL-e,” the Cutesy AI Robot That Will Help Hyundai With Customer Services
25 Jan 2021, 14:21 UTC · By: Aurel Niculescu / The AI-powered machine is said to be a very “advanced humanoid robot” but we have our doubts as it doesn't walk on two legs like Honda's Asimo
Alfa Romeo Giulia Quadrifoglio Owner Reports Many Problems, Bad Customer Service
3 Dec 2020, 17:07 UTC · By: Mircea Panait / If you're thinking about buying a Giulia Quadrifoglio over an RS 5 Sportback or a C 63 S, you'd better prepare for lots of headaches
Lexus Earns Another J.D. Power Distinction, This One Is For Customer Service
17 Mar 2017, 09:13 UTC · By: Sebastian Toma / Lexus has managed to earn another distinction from J.D. Power. This time, the Japanese brand is acknowledged for its customer service. It had the highest score
MB USA CEO Disappointed With Own Customer Service Scores
29 Apr 2014, 17:13 UTC · By: Alex Oagana / After recent a JD Power and Associates Customer Service Index saw Mercedes-Benz USA dealers make some progress that was deemed too small, MB USA CEO Steve Cannon is a little bit more than displeased...
Peugeot Launches Twitter Customer Service Channel
19 Apr 2011, 12:09 UTC · By: Alina Dumitrache / The British division of Peugeot announced today the launch of a new customer service channel on Twitter, @PeugeotCare, that supplements Peugeot’s existing telephone and email customer respons...
Teletrac Launches New GPS Vehicle Traking Solution
17 Mar 2010, 09:26 UTC · By: Alina Dumitrache / A new solution aimed at gaining fleet efficiencies, save fuel and improve on-time performance is now available form Teletrac, a telematics technology provider. Teletrac 20/20 is a specialized soluti...
Mercedes-Benz Tops Customer Satisfaction Survey
1 Mar 2010, 15:41 UTC · By: Alex Vasile / Recession forced car dealers to pay more attention to the customers, so most of them had to improve their customer service. Then again, brands like Mercedes-Benz didn’t need improvements, as t...