Photo: Ubisoft
The Crew Motorfest Closed Beta is in full effect, and developer Ivory Tower has done a great job so far. At the end of the day, it's still a Closed Beta, so alterations are sure to follow. But our topic of the day isn't how good Motorfest is. We're tackling more pressing matters that could leave you account-less, losing every game from your library. This is not a drill. It has already happened to someone.
Twitter user Michael or @LegacyKillaHD shared a post on Saturday, July 22, about another person who received an email from Ubisoft saying that their account was suspended and that deletion was imminent.
The problem was that the person hadn't been using their Ubisoft account for quite a while, and the security measures in place thought it best to erase it from history altogether.
The user didn't mention the inactivity period or what games they owned, but it didn't matter anyway because once your account is deleted, so is everything on it.
After writing to Ubisoft Support, the video game company said the issue could be avoided by logging in within 30 days and selecting the "Cancel Account Closure link" from the email.
Since the tweet, over 10 million people read it, which makes this a huge deal. It remains to be seen if Ubisoft will change this protocol or not.
I have accounts on every store and game app on God's Green Earth, and I never encountered a similar situation. The longest I've been logged out of an account was Battlenet, and even after more than a year, it never happened.
Ubisoft has a lot of games, among which there are a ton of online multiplayer ones. Let's imagine that you clocked in 2000-5000 hours in Rainbow Six Siege or Motorfest, and for one reason or another, you're unable to log in for a long time.
How fair would it be for them to delete your entire account, regardless of the thousands of hours you've put in, not to mention the hundreds, maybe even $1000+ invested in games? What if the deletion email were to go into your Spam folder, where you would never see it?
The word "unfair" comes to many people's minds in the comment section.
The last issue raised by the Twitter user was regarding physical copies versus digital. Owning a disc makes it your property, whereas the digital form or even streaming can go through things of this manner.
A little-known fact is that when you buy any digital game, you don't own it. More precisely, you're paying for the license to use it. Legally, this means that if a publisher ever decides to pull the plug on a game from a digital store, that's the end of that.
This example isn't from the realm of fantasy. It actually was about to happen with the PS3 and PS Vita digital store closures, but people pushed back, and Sony decided to leave it alone.
While the discussion still stands between physical and digital, the real question is, what happens when you have nowhere to insert a disc? Consoles are going fully digital, and it's only a matter of time until discs become a thing of the past.
The problem was that the person hadn't been using their Ubisoft account for quite a while, and the security measures in place thought it best to erase it from history altogether.
The user didn't mention the inactivity period or what games they owned, but it didn't matter anyway because once your account is deleted, so is everything on it.
After writing to Ubisoft Support, the video game company said the issue could be avoided by logging in within 30 days and selecting the "Cancel Account Closure link" from the email.
Since the tweet, over 10 million people read it, which makes this a huge deal. It remains to be seen if Ubisoft will change this protocol or not.
I have accounts on every store and game app on God's Green Earth, and I never encountered a similar situation. The longest I've been logged out of an account was Battlenet, and even after more than a year, it never happened.
Ubisoft has a lot of games, among which there are a ton of online multiplayer ones. Let's imagine that you clocked in 2000-5000 hours in Rainbow Six Siege or Motorfest, and for one reason or another, you're unable to log in for a long time.
How fair would it be for them to delete your entire account, regardless of the thousands of hours you've put in, not to mention the hundreds, maybe even $1000+ invested in games? What if the deletion email were to go into your Spam folder, where you would never see it?
The word "unfair" comes to many people's minds in the comment section.
The last issue raised by the Twitter user was regarding physical copies versus digital. Owning a disc makes it your property, whereas the digital form or even streaming can go through things of this manner.
A little-known fact is that when you buy any digital game, you don't own it. More precisely, you're paying for the license to use it. Legally, this means that if a publisher ever decides to pull the plug on a game from a digital store, that's the end of that.
This example isn't from the realm of fantasy. It actually was about to happen with the PS3 and PS Vita digital store closures, but people pushed back, and Sony decided to leave it alone.
While the discussion still stands between physical and digital, the real question is, what happens when you have nowhere to insert a disc? Consoles are going fully digital, and it's only a matter of time until discs become a thing of the past.
This is just horrifying.
— Michael (@LegacyKillaHD) July 22, 2023
Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!
Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games. pic.twitter.com/4MD7yYwUFM
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