New Mercedes-Benz Facility Opens in Florida

The North American division of Mercedes-Benz announced today it has opened a new facility in Jacksonville, Florida, that centralizes several business units into one building in order to offer efficient customer and dealer support. The new facility spreads over 415,000 sq. ft. and employs about 160 workers.

The manufacturer aims to have four business units operating under the same roof from July, including Sales Operations Southern Regional Office; Parts Distribution Center (PDC); Quality Evaluation Center (QEC); and Learning & Performance Center (LPC).

"The new state-of-the-art facility incorporates Mercedes-Benz Autohaus design that many dealers have adopted throughout the U.S.  Now we have one common look and feel for our corporate operations in the region across all our key business units," said Ernst Lieb, CEO of MBUSA. "By linking our core operations in one building, we can also create better efficiencies that will benefit our dealer network and our customers."

Taken separately, the Southern Region office offers sales and fixed operations support to 102 MBUSA dealerships, while the PDC supports approximately 70 MBUSA dealers in the Southeast with parts supply. Furthermore, the Quality Evaluation Center in Jacksonville offers various engineering and logistics services, while the Learning & Performance Center is a training facility for dealership and MBUSA personnel.

"We have planned and built this new facility with cutting edge systems and design for our associates to deliver the best products and services throughout the region," said Alan McLaren, vice president of customer services. "It's unmistakably a Mercedes-Benz facility that showcases our dedication to quality and innovation in a significant way."