However, the reverse of the coin is much uglier in China than anywhere else. Whereas a Western car buyer, when he becomes unsatisfied with his ride, prefers to file a complaint, or a lawsuit, or a paper of some sorts, the Chinese customer likes a more hands-on approach.
A few weeks ago, we learned, not without surprise, of a disgruntled Lamborghini Gallardo owner who, tired and sick of the services offered by the supercar maker's dealership there, decided to literally destroy the car, using a bunch of hammers and another bunch of willing-to-help bystanders.
Last year, such destructive thoughts never crossed the mind of another Chinese buyer from the Liaoning province. He had just bought a brand new Land Rover Range Rover, and he was pretty fly, for a Chinese guy driving an SUV.
For reasons unknown to this day to both him and the Land Rover dealership in his province, the 2 million yuan ($304.000) he paid for the SUV didn't come true. The car broke down six times since, at one point the poor guy having to change the entire engine to make it work again.
Obviously, the pressure built up in the Chinese driver as once did the oil in the oil pump of his SUV. Until he couldn't take it anymore. So he found a pair of donkeys, he strapped them to the disabled Rover and marched all three means of locomotion to the dealership from where he had bought the car, asking for a full refund (on the car, not the donkeys). According to thetycho.com, the dealership is yet to grant his wish.
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