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CarPlay Not Working on iOS 17 Has an Easy Yet Painful Fix

Fixing CarPlay isn't by any means convenient 38 photos
Photo: Bogdan Popa/autoevolution
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September turned CarPlay into a huge mess, flooding Apple users with a slew of problems that typically took place in the Android Auto world. The debut of iOS 17 and the introduction of iPhone 15 with a USB-C port caused so much confusion among CarPlay users that some decided to return their phones and stick with older iPhone models with a Lightning connector.
Apple has already tried to address the problems in multiple ways. The latest iOS 17 builds introduced additional refinements, including for the overheating problems encountered by iPhone 15 owners, some of which happened while driving.

Additionally, the Cupertino-based tech giant also started selling a USB-A to USB-C cable in its stores, providing CarPlay users with a high-quality cord for connecting the iPhone 15 to their head units.

It doesn't mean all CarPlay issues are gone. Users are still struggling with connectivity problems after installing iOS 17, and many of them claim they didn't even purchase an iPhone 15. The connection issues take place on previous iPhone models, making it impossible to run CarPlay in these vehicles.

The problems are as varied as possible, starting with random disconnects and ending with the infotainment unit not detecting the iPhone at all. Users have already tried the generic workarounds available in the Apple world, including changing cables, but CarPlay still refuses to work after the update to iOS 17, regardless of the iPhone model.

However, I'm seeing more and more people reporting a solution that's not by any means convenient but which appears to restore CarPlay on any iPhone generation after the update to the latest operating system version. It all comes down to a full reset of the infotainment system, which leads to the head unit removing all stored profiles and, therefore, initiating the CarPlay connection from scratch.

Several users confirmed the workaround in this discussion thread on Apple's forums. The solution works on Honda and Jeep models, though I believe it could be worth a try in other cars, too, especially if nothing else brings CarPlay back up and running.

Resetting the infotainment unit isn't a convenient thing, and if you're not confident you can do it right, your next best option is to visit a dealership where a mechanic can do it for you. The reset shouldn't take more than a couple of minutes, and you can look in the owner's manual or on YouTube for instructions on how to perform it. Contacting a dealership for a reset could lead to unnecessary charges.

Some users claim that also resetting the iPhone (in addition to the head unit) fixes CarPlay, as it's the only way to start from scratch on both sides. You can try this too, but more often than not, hard resetting the infotainment system appears to be the easy yet painful fix to restore something that shouldn't have been broken in the first place.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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