Southwest Gate Agent Holds Worst Driver’s License Contest During Flight Delay
27 Aug 2019, 13:33 UTC · By: Elena Gorgan / A paper plane contest also took place during the long wait and winners got actual prizes like Southwest merchandise and flight vouchers
United Airlines Employee Calls Black Passenger a “Monkey,” Faces Charge
24 Apr 2019, 12:02 UTC · By: Elena Gorgan / The woman approached the agent to ask for information, was insulted in front of other passengers. The agent has requested a trial by jury