Survey Shows Tesla's Main Enemies Are Elon Musk, Service Centers, and Brand Perception
28 Jul 2023, 11:20 UTC · By: Gustavo Henrique Ruffo / These are the reasons a Bloomberg survey pointed out for former Tesla owners to relinquish their cars and buy other BEVs – or ICE cars.
Tesla Rigged Range Estimates, Had an Entire Team to Suppress Service Requests & Complaints
27 Jul 2023, 14:03 UTC · By: Gustavo Henrique Ruffo / Reuters made a special investigation on range complaints related to Tesla vehicles and confirmed the BEV maker promises more than it can deliver.
With Higher Sales Abroad, Tesla's Repairability Concerns Are Crossing the Pond
12 Jul 2023, 08:22 UTC · By: Gustavo Henrique Ruffo / Tesla has celebrated several best-selling titles with the Model Y, but that will also raise awareness of how expensive its BEVs are to repair.
BMS_u029 Case Tells a Horror Story About Tesla Service Centers – Part 2
12 May 2023, 14:42 UTC · By: Gustavo Henrique Ruffo / When it seemed that Bob Atkins and his mother-in-law would solve the issues in her 2014 Tesla Model S 85, the BEV maker made them even worse
BMS_u029 Case Tells a Horror Story About Tesla Service Centers – Part 1
11 May 2023, 17:33 UTC · By: Gustavo Henrique Ruffo / Bob Atkins tried to help his 84-year-old mother-in-law solve her issues with a 2014 Tesla Model S 85 with a dead battery pack.
Tesla Service Center Employee Reveals 'Secret' Fix for the Model X's Dashboard Squeak
16 Apr 2023, 23:22 UTC · By: Cristian Agatie / A Tesla Model X Plaid owner found relief after a Service Center technician fixed a dashboard squeak that tortured him for over a year
Tesla "Whompy Wheels" Make Another Victim, Service Center Punishes the Car Owner
11 Apr 2023, 11:11 UTC · By: Cristian Agatie / A Tesla Model S owner who experienced a control arm failure was made to pay for the repairs and had the car's interior soiled with defective parts
Model X Owner Claims Tesla Service Center Messed Up His Car To Sell Him Expensive Upgrades
13 Mar 2023, 17:19 UTC · By: Cristian Agatie / One Tesla Model X owner reported that Service Center updated his car to an unsupported software version to force him into buying an expensive computer upgrade
Tesla Service Centers Are Ruining the Ownership Experience and Owners' Bank Accounts
14 Feb 2023, 13:26 UTC · By: Cristian Agatie / Service center experience is one of the worst aspects of owning a Tesla, as people complain about misdiagnosed defects and overpriced repairs
Broken Tesla Service Centers Are the Reason the EV Maker Avoids More Affordable Cars
20 Nov 2022, 11:37 UTC · By: Gustavo Henrique Ruffo / If Tesla is barely making it with the Model 3 and Model Y, you do not need to use your imagination that much to understand what cheaper models would do
With Service Centers Packed, Tesla Owners Sent 11,180 EVs for GM Dealers to Fix
19 Nov 2022, 21:49 UTC · By: Gustavo Henrique Ruffo / Mark Reuss said this in his presentation during GM’s Investor Day 2022 but did not disclose exactly which repairs GM dealers performed on the Tesla EVs.
Tesla Adds Sounds to Owner's Manual to Prevent Unnecessary Service Requests
31 Aug 2022, 09:43 UTC · By: Gustavo Henrique Ruffo / These sounds are presented and described in a new section called “Normal Operating Sounds.” There’s nothing there for missing brake pads
Tesla Model S Owner Shows Elon Musk on Twitter His Car Was Repaired With Duct Tape
19 Aug 2022, 15:05 UTC · By: Gustavo Henrique Ruffo / This is not the first example of jerry-rigging that Tesla exhibits, especially when you remember that Tesla Service Centers are still Tesla.
Elon Musk Wants F1-Like Tesla Service Again, It's Still a Horrible Idea
24 Jul 2022, 20:40 UTC · By: Florin Amariei / Tesla’s CEO has had a very busy personal life lately. But that doesn’t stop him from making weird, repetitive statements. He thinks you forgot
New Tesla Fires Keep Popping Up: They Are Now Six in a Matter of Days
24 May 2022, 19:42 UTC · By: Gustavo Henrique Ruffo / It is now time for the company to address the concerns this wave of fires is bringing to Tesla customers and rule out that they have to do with updates.
Tesla Model 3 Haunts Its Owner by Playing Horror Story at Night
3 May 2022, 13:23 UTC · By: Gustavo Henrique Ruffo / The description of what the car was doing suggested a hacker attack. Tesla told the owner that a faulty screen was to blame.
Another Tesla Is Delivered Without Brake Pads – a Model Y Performance in Canada
27 Feb 2022, 21:54 UTC · By: Gustavo Henrique Ruffo / What could be causing Tesla to miss essential components in its Performance derivates? The second case suggests more units could have the issue
Tesla Wants to Compensate Owner of Broken Model S Plaid Being Charged for FSD
31 Jan 2022, 13:38 UTC · By: Gustavo Henrique Ruffo / The company also said that the feedback this customer provided will be “used to help initiate potential policy changes in the future.”
Tesla Service Is Broken, and These Examples Demonstrate It Quite Well
23 Jan 2022, 23:31 UTC · By: Gustavo Henrique Ruffo / Rich Rebuilds talked to people that are fed up with the way Tesla is treating them and shared a recorded call about an FSD subscription that is disappointing.
Tesla Refuses to Give Model X Back to Customer Because Previous Owner Had Debts
8 Dec 2021, 19:27 UTC · By: Gustavo Henrique Ruffo / This story happened in Norway with Gjermund Olstad, who received the notification and did not understand what Tesla wanted from him