Porsche Tops JD Power Dependability Study
18 Mar 2010, 14:57 UTC · By: Alex Vasile / The auto industry seems to be heading into the right direction, as a J.D. Power Vehicle Dependability Study shows that 25 of 36 vehicle brands have improved in long-term dependability in 2010 as com...
Kia U.S. Website Takes Top Place in J.D. Power Study
18 Mar 2010, 07:13 UTC · By: Andrei Tutu / Kia Motors’s U.S. website, kia.com, has taken the top position among automotive manufacturer websites in the first wave of the J.D. Power and Associates 2010 Manufacturer Web Site Evaluation ...
Mercedes-Benz Tops JD Power Customer Loyalty Survey
14 Dec 2009, 08:38 UTC · By: Alex Vasile / In such difficult times for the auto industry worldwide, a vehicle’s resale value and the quality level have become important aspects in the customer’s decision to stay loyal to a brand....
Poor Customer Treatment Gets 12% Sales Decrease
9 Dec 2009, 14:35 UTC · By: Alex Vasile / According to J.D. Power, during the recession customer satisfaction with the purchase of a new vehicle has improved compared with 2008, but some automakers are losing 12 percent of buyers to competi...
Jaguar Wins J.D. Power and Associates 2009 Sales Satisfaction
9 Dec 2009, 09:26 UTC · By: Alex Vasile / Jaguar and Land Rover saw some difficult times, as Ford Motor Co struggled to sell the two brands even before the recession. Both British automakers were bought by the Indian Tata Corporation, which...
Scrappage Plunges Diesel Sales in Europe
25 Nov 2009, 13:18 UTC · By: Alex Vasile / The European market for diesel cars has decreased, as buyers who took advantage of government scrappage incentives went for smaller gasoline engines. According to JD Power, the diesel car market in ...