Photo: Kenwood
The wireless version of Android Auto comes with extra convenience over the typical wired connection, pretty much because the moment you turn on the engine, everything starts automatically without the need for plugging the mobile device.
While wireless Android Auto only works with a handful of phones and head units, not even those seem to benefit from a totally flawless experience.
More recently, Kenwood head unit owners have started complaining that their phones, be they Google’s Pixel or other models, lose the wireless connection at random times, making the whole thing unusable.
A discussion on Google’s forums has tens of such complaints, as many are searching for a workaround to an otherwise super-annoying feature. Nothing has worked until now, some say, and reestablishing the connection doesn’t make much of a difference.
Google, on the other hand, claims the problem needs to be solved by Kenwood, so they have already reached out to the company for a fix.
“Thanks to those who reached out to us with the bug reports. From the reports, our engineers were not able to determine any related wireless connection issues. We have informed Kenwood of this issue and they are currently investigating. We’ll share more updates when they are available,” a member of the Android Auto team explains in the forum thread.
But as it turns out, Kenwood blames the update to Android 10 for the issue, according to some customers who have reached out to the company after hitting the random disconnecting.
“I have this same problem on a similar model, 9706s, with my Samsung 9s+. I also informed Kenwood, and they replied that there is a problem in the Android 10 OS that causes this. Going round and round,” someone explains on the forums.
For now, nobody seems to know for sure what’s going on, so the only way to go is to stick with a wired connection if available. If it’s not, nothing seems to work to restore the normal behavior of wireless Android Auto.
More recently, Kenwood head unit owners have started complaining that their phones, be they Google’s Pixel or other models, lose the wireless connection at random times, making the whole thing unusable.
A discussion on Google’s forums has tens of such complaints, as many are searching for a workaround to an otherwise super-annoying feature. Nothing has worked until now, some say, and reestablishing the connection doesn’t make much of a difference.
Google, on the other hand, claims the problem needs to be solved by Kenwood, so they have already reached out to the company for a fix.
“Thanks to those who reached out to us with the bug reports. From the reports, our engineers were not able to determine any related wireless connection issues. We have informed Kenwood of this issue and they are currently investigating. We’ll share more updates when they are available,” a member of the Android Auto team explains in the forum thread.
But as it turns out, Kenwood blames the update to Android 10 for the issue, according to some customers who have reached out to the company after hitting the random disconnecting.
“I have this same problem on a similar model, 9706s, with my Samsung 9s+. I also informed Kenwood, and they replied that there is a problem in the Android 10 OS that causes this. Going round and round,” someone explains on the forums.
For now, nobody seems to know for sure what’s going on, so the only way to go is to stick with a wired connection if available. If it’s not, nothing seems to work to restore the normal behavior of wireless Android Auto.
Google News