Photo: Harlem World Blog
Good Guy Toyota made its name not only for being the biggest automotive seller, but for its philanthropy campaigns.
After helping The Food Bank of New York distributing food for people affected by the Sandy hurricane via the Meals Per Hour campaign, the Japanese automaker will help the non-profit organization once again.
The line of people waiting to eat at Food Bank’s pantry and soup kitchen in Harlem is overwhelming the workers there, and the owner asked Toyota to implement a system to improve the workflow.
So the engineers started working and they came up with three changes. They eliminated the 10-at-a-time system used, allowing diners to flow in one by one as soon as a chair was free. The waiting area was set up inside so people would line up closer to the place where the food trays are. Last but not least, an employee will have to spot empty seats and redirect newcomers. By doing this, the average waiting time dropped to 18 minutes and more people were fed.
Story via kottke
The line of people waiting to eat at Food Bank’s pantry and soup kitchen in Harlem is overwhelming the workers there, and the owner asked Toyota to implement a system to improve the workflow.
So the engineers started working and they came up with three changes. They eliminated the 10-at-a-time system used, allowing diners to flow in one by one as soon as a chair was free. The waiting area was set up inside so people would line up closer to the place where the food trays are. Last but not least, an employee will have to spot empty seats and redirect newcomers. By doing this, the average waiting time dropped to 18 minutes and more people were fed.
Story via kottke
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