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The Latest Waze Update for Apple CarPlay Comes with a Major Volume Issue

The most recent version of Waze for iPhone and CarPlay doesn’t bring support for the navigation card on the dashboard, but it does come with something totally unexpected: a bug breaking down the volume control for many.
Controlling the volume is no longer possible after updating Waze 1 photo
Photo: Apple
Users complain that after installing the latest Waze update, they can no longer adjust the volume in their cars, as using the volume controls only seems to change the level of the voice prompts in Waze.

After the new Waze update I’m not able to change the main volume, for some reason when I press volume it only change the voice prompt. I find this really frustrating since Waze was my go to nav app,” one user explains on the linked reddit thread.

Noticed it this morning and was so frustrated that I couldn’t adjust my podcast volume,” someone else adds, with several users originally blaming their cars for the problem without thinking that a third-party app was causing the whole thing.

By the looks of things, the only workaround is to just disconnect the iPhone and connect it back to the car, albeit some say this doesn’t always work on the first attempt. In other words, it takes several attempts to restore the volume control in CarPlay.

Of course, downgrading to the previous Waze version that wasn’t causing the problem isn’t possible in the iOS ecosystem (as it is on Android, for example). So users who have already installed the latest Waze version on their iPhones are stuck with it, while everyone else should avoid updating the application especially if they’re using CarPlay.

Neither parent company Google nor Waze commented on the bug, so for now, it’s still not known when a fix is supposed to land. But given this appears to be a widespread problem hitting more than a handful of devices, there’s no doubt a patch must be released as soon as possible.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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