Photo: OPPO
The most recent version of Android Auto is said to come with an issue causing the app to automatically freeze or turn black whenever the mobile device powering it is locked.
More specifically, it looks like the bug doesn’t affect all Android devices, but only specific brands. According to this thread on Google’s support forums, owners of OPPO mobile phones encounter the glitch more often than others, regardless of the device that’s being used.
The car model doesn’t make any difference, as this has already been reported on Mitsubishi, Ford, and others.
The problem was first reported in late June, and now it looks like more users are hitting it on devices running Android 10. At this point, it’s not known if Android 9 phones are affected.
Someone on Google’s forums explains that they reached out to both OPPO and the search giant, but the only fix that was discovered is setting the screen lock to 30 minutes. While this indeed seems to work, worth knowing is that adjusting the automatic lock time leaves your device unlocked, which obviously isn’t exactly a recommended workaround from a security perspective.
“I have the same issue on the OPPO RX17 pro since the Android 10 update. Currently working through troubleshooting with both Google and OPPO. Quick fix I have for now is to set the screen off time to 30 mins and just reduce the screen brightness down. I tried to do this with an automation app, but just couldn't get the screen off time to change successfully unfortunately,” an Android Auto user explains.
Downgrading to the previous version of Android doesn’t seem to solve the problem. A new update, however, is expected in the coming days, most likely before the end of July, but since Google hasn’t acknowledged this problem, there’s a good chance a fix won’t be included for OPPO phone owners hitting this bug.
The car model doesn’t make any difference, as this has already been reported on Mitsubishi, Ford, and others.
The problem was first reported in late June, and now it looks like more users are hitting it on devices running Android 10. At this point, it’s not known if Android 9 phones are affected.
Someone on Google’s forums explains that they reached out to both OPPO and the search giant, but the only fix that was discovered is setting the screen lock to 30 minutes. While this indeed seems to work, worth knowing is that adjusting the automatic lock time leaves your device unlocked, which obviously isn’t exactly a recommended workaround from a security perspective.
“I have the same issue on the OPPO RX17 pro since the Android 10 update. Currently working through troubleshooting with both Google and OPPO. Quick fix I have for now is to set the screen off time to 30 mins and just reduce the screen brightness down. I tried to do this with an automation app, but just couldn't get the screen off time to change successfully unfortunately,” an Android Auto user explains.
Downgrading to the previous version of Android doesn’t seem to solve the problem. A new update, however, is expected in the coming days, most likely before the end of July, but since Google hasn’t acknowledged this problem, there’s a good chance a fix won’t be included for OPPO phone owners hitting this bug.
Google News