As if these problems weren’t enough to get one’s blood boiling, service departments leave much to be desired as well. The female owner of a relatively new Model 3, which reportedly exhibited a brake failure that led to a crash, protested the automaker’s indifference by climbing on top of a Model 3 at the Auto Shanghai 2021 motor show in front of media attendees.
Global Times reports that Tesla’s booth beefed up security after removing the female owner. She was taken to a local police station for questioning, and a Tesla representative told the Chinese publication that police still investigates the case. But still, this owner's unfortunate crash isn’t the only one.
“Earlier in March 2021, a Tesla owner in the Henan Province painted Tesla Brake Failure on her car while protesting in front of a local store, chanting that Tesla’s defective braking system almost killed her family.” Global Times further mentions “five recalls concerning quality problems [in the People’s Republic of China], including imported Model S and X vehicles.”
As expected, the Chinese market regulator could let the EV manufacturer off the hook over these incidents. The State Administration for Market Regulation slapped the Palo Alto-based company on the wrist in February 2021 over the rising number of consumer-submitted complaints, which include “unintended acceleration, battery fires, and unusual over-the-air updates.”
A female Tesla owner climbed on top of a car’s roof at the Tesla booth to protest her car’s brake malfunction at the Shanghai auto show Monday. The booth beefed up its security after the incident. pic.twitter.com/ct7RmF1agM
— Global Times (@globaltimesnews) April 19, 2021
FOR THE LOVE OF GOD SOMEONE TRANSLATE WHAT SHE IS SAYING!!!
— INVESTMENT HULK (@INVESTMENTSHULK) April 19, 2021
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