autoevolution
 

Tesla Model Y Owner Complains About Quality Issues That Will Leave You Baffled

You’ve all heard horror stories, but this one takes the cake. Sam Choi purchased his Model Y “right before the end of the Q2 rush,” and in his own words, the owner “fell victim” to the promise that made Tesla notorious. “Don’t worry, we’ll fix it.”
Tesla Model Y with serious quality issues 21 photos
Photo: Sam Choi on Facebook
Tesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issuesTesla Model Y with serious quality issues
Trailblazing it may be, but the Palo Alto-based automaker has horrendous quality issues across the board. In Sam’s case, Tesla was much obliged to service some of the faults but “after the 7-day return window.” Spoiler alert! There were more than one service visit, and the fixes in question aren't up to snuff for a car at this price point.

In no particular order, the owner got delivery with “the passenger window completely out of place.” One of the fender flares had a bad cutout, there was masking tape left underneath two panels, one of the bumpers had to be replaced, paint bubbles, misaligned doors, liftgate, and brightwork are also worthy of note.

“It's really hard to tell in pictures, but under certain reflections, it appears that I have a few small dents on the car passenger door,” said Sam about one of the photos he uploaded on Facebook. According to the service tech, these are “paint variances and there isn’t anything they can do.” Pardon my French, but isn’t the Model Y painted by clever robots? How did this second-rate paintwork pass QC?

But wait, there’s more! Moving over to the interior, the panels on the left of the rear seats were misaligned like nothing else. Adding insult to injury, the plastic airbag cover on the steering wheel had tears on its extremities, likely from a bad cutout.

The charging port door? That was misaligned as well, not flush with the driver-side taillight and quarter panel. Behind the rear seats on the passenger-side of the vehicle, two plastic panels clearly aren’t positioned correctly. Peeling on the edge of the moonroof? Yeah, the Model Y in the photo gallery suffers from that as well.

“Both taillights are not flush to the body, and aren't aligned correctly with the surrounding panels,” said Sam in his post, adding that Tesla thinks they’re “within spec.” That’s pretty much everything covered, but here’s a question for you all.

If you drop $49,990 for the entry-level Long Range or $59,990 for the Performance, don’t you think that Tesla could do better in terms of quality as well as servicing?
If you liked the article, please follow us:  Google News icon Google News Youtube Instagram X (Twitter)
About the author: Mircea Panait
Mircea Panait profile photo

After a 1:43 scale model of a Ferrari 250 GTO sparked Mircea's interest for cars when he was a kid, an early internship at Top Gear sealed his career path. He's most interested in muscle cars and American trucks, but he takes a passing interest in quirky kei cars as well.
Full profile

 

Would you like AUTOEVOLUTION to send you notifications?

You will only receive our top stories