Tesla has just announced the first recall for the Model X and, voluntary safety campaign matters aside, this brings an important figure on the table - a total of 2,700 US customers have already taken delivery of their electric SUVs.
All of the vehicles are affected by the campaign (the cars built before March 26, 2016 are involved), which has to do with the locking hinge that allows the third-row seats to fold forward. The Palo Alto automaker explains the issue has been discovered during internal testing - the company had conducted 15 tests for the US market, with no issue arising.
However, with the company preparing to introduce the Model X in Europe, a new test was performed (the conditions are not entirely identical). This has led to the voluntary action, with no injuries related to the problem having been reported.
The latches in question, as well as the third-row seats altogether, come from Australian supplier Futuris (Tesla builds the rest of the seats), which will cover the financial side of the recall.
We're talking about three latches, one per seat, with all of them set to be replaced on the 2,700 units affected. Still, the EV maker will continue its relationship with Futuris, which will provide the new recliner, as well as potential future products for Tesla.
Tesla expects the replacement parts to be ready over the next five weeks. And while the Model X doesn't even need a recall by US standards (technically speaking), the carmaker is asking owners not to use the third-row seats until a dealer replaces the seat backs.
If you own a Model X and want to dig deeper into the matter, feel free to contact Tesla Motors at 844-248-3752 or by email (you can check out the address in the text below, which is the email sent to Model X customers).
However, with the company preparing to introduce the Model X in Europe, a new test was performed (the conditions are not entirely identical). This has led to the voluntary action, with no injuries related to the problem having been reported.
The latches in question, as well as the third-row seats altogether, come from Australian supplier Futuris (Tesla builds the rest of the seats), which will cover the financial side of the recall.
We're talking about three latches, one per seat, with all of them set to be replaced on the 2,700 units affected. Still, the EV maker will continue its relationship with Futuris, which will provide the new recliner, as well as potential future products for Tesla.
Tesla expects the replacement parts to be ready over the next five weeks. And while the Model X doesn't even need a recall by US standards (technically speaking), the carmaker is asking owners not to use the third-row seats until a dealer replaces the seat backs.
If you own a Model X and want to dig deeper into the matter, feel free to contact Tesla Motors at 844-248-3752 or by email (you can check out the address in the text below, which is the email sent to Model X customers).