Study: Recalls Don't Affect Only Cars, But Your Time As Well

GM Ignition Switch 1 photo
Photo: GM
If you've been watching the news lately, you might've heard how big a mess-up there is in the United States with all those faulty vehicles called back to dealership service departments for a mind-boggling wide variation of electronic or mechanical defects.
General Motors has a tally of over 30 million cars recalled from the beginning of 2014 to the present day, including cars fitted with defective ignition switches that took the lives of over two dozen people. In addition to the GM fiasco, the notorious Takata airbag recalls affects a huge number of vehicles.

But safety recalls aren't just the most shameful moment of the industry this year. In addition to safety-related issues, a recalled car equals a lot of lost time dealing with the faulty parts as the peeps from point out in their latest research material. More specifically, iSeeCars singled out those nameplates that are affected by the highest average number of recall operations.

35 vehicles from the 2007 to 2013 model years were studied and the results are dramatic

These nameplates aren't just the most popular cars sold in the States, but they also lead ISC's rank for the highest average number of recalls per model. With the team estimating a recall operation is dealt with by the owner in 3 hours, the Chevrolet Cruze is at the top of the rank with 4.8 average recalls and a total of 14.4 hours spent to fix every fault the car's been recalled for.

But you wouldn't guess what car ranked second. That's the consumer-friendly Totoya RAV4, which clocked 4.7 average recalls and 14 hours lost in phone calls, driving to the dealer and fixing the defective component per se. On third place we have the Jeep Grand Cherokee, while fourth and fifth are taken by the Dodge / Ram 1500 light-duty pickup truck and the Jeep Wrangler.

ISC's top 15 models with the highest average number of recalls is full of surprises, but if you were wondering which nameplates experienced the least recall operations on an average basis, these are the Ford Focus and the Honda Civic (0.9 and 0.8 average recalls, respectively).

Mr. Phong Ly, the CEO of, tells that “recalls are of course detrimental to the safety of the driver and the car's occupants, but they also represent a huge headache for consumers. It's a multi-step process. You need to call to make an appointment with the dealer, then there's the driving to the dealership, waiting in line and waiting for the repair to be performed or for them to provide you a loaner car. Then you repeat the process again in reverse when the repair is complete."

For a detailed breakdown of the study's results and more insights from Mr. Ly, check the PDF below.
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 Download: Cars with the most recalls (PDF)

About the author: Mircea Panait
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After a 1:43 scale model of a Ferrari 250 GTO sparked Mircea's interest for cars when he was a kid, an early internship at Top Gear sealed his career path. He's most interested in muscle cars and American trucks, but he takes a passing interest in quirky kei cars as well.
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