Renault Vans Get iCare Maintenance in the UK

The British division of Renault has just announced the launch of a new iCare programme for commercial vehicle customers. This programme is a maintenance system that uses telematics to provide “pay-as-you-earn” pricing and hands-free communication with the driver.

The vehicles are fitted with a four-way communication buttons, with one providing the driver with direct access to Renault Assistance. The other three buttons are assigned to Renault iCare for operational and administrative support, the emergency services and one of the customer’s choosing, usually his or her fleet manager.

Renault iCare is only available on the new Renault commercial vehicle range, Kangoo Van, Trafic and New Master, or on vehicles that have covered less than 12,000 miles and are under 12 months old.

“We are proud to launch this pay-as-you-earn maintenance system for Renault van drivers and fleets,” Renault UK’s Darren Payne, Director, Fleet and Commercial Vehicle Operations, said in a release. “Renault iCare allows you to enjoy a comprehensive, pro-actively managed maintenance package with the advantage that you only have to pay for the mileage that is actually covered, giving van operators a helping hand with spreading running costs, budgeting and giving them peace of mind.”

Based on the vehicle mileage (or time if applicable) Renault iCare will:

  • Automatically and pro actively co-ordinate the vehicles routine servicing and MOT through the Renault dealer network, allowing the operator to concentrate on their business.
  • Manage the repairs required for any defects reported, whether during or between any routine servicing.
  • Maintain electronic copies of all service, maintenance and repair work carried out, plus MOT documents to ensure the vehicle is compliant with legislation.
  • For vehicles greater than 3.5T GVW, the fully fleet managed Service, Maintenance and Repair packages also include compliance and document management with regard to Operator Licence obligations.
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