Now it seems that Porsche has finally given in, with Nick having recently posted an update on the video that went viral. “Porsche have contacted me and will be refunding my money of replacing the car. So good news! I will do a video update shortly,” Nick says. You have the clip below.
It seems that Porsche has previously offered a refund, but they were willing to offer Nick the used car value for his 911. In a previous video, Nick said he had filled for the lemon law in the state of Connecticut. He explains Porsche North America subsequently contacted him, but when he submitted his claims, they failed to respond.
Sadly, Nick’s 911 situation isn’t the first of its kind. As an example, we have the Intermediate Shaft (IMS) failure affecting 911s and Boxsters sold in the US between 2001 and 2005. This saw many frustrated owners having to team up and file a class action law suit in order for Porsche NA to deal with the problem. Even after that, it appears that some owners still found themselves on the wrong side of the failure fix process Porsche had devised, which meant that at least a few of them were left uncovered.
Porsches are cars you buy out of love and yet via a rational decision. Well, there can be no love or logic when one receives such a treatment. We love these machines ourselves. We really wish the “Porsche. There is no substitute” line continues to be a reality, not just a marketing slogan. Here’s to hoping that someone at Porsche takes Nick’s story as a cold shower and makes sure there’s an attitude change within the company.
PS: here's a larger take on the matter.