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New Android Auto Struggles for Mazda Owners as the Cursor Just Goes Missing

Mazda CX-5 controller 1 photo
Photo: Mazda
If touch isn’t the preferred input method in your Mazda car, then using the controller with the cursor on the screen in Android Auto isn’t easier either.
And it’s all because of what appears to be a problem with either Android Auto or Mazda’s software, as drivers are now complaining that the cursor goes missing all of a sudden with no way to bring it back.

The good news is that this doesn’t seem to be a widespread glitch just yet, but needless to say, looking at the screen trying to figure out where the cursor actually hides isn’t really the best thing to do while driving.

This is so incredibly frustrating! Can't use the touchscreen (that's been disabled), so trying to tinker with guessing where the cursor/highlighter is... Not safe. Will someone or something from Google please acknowledge and address this ongoing issue?” one user explains on the Google forums.

While the search giant itself is yet to acknowledge this problem, it looks like a simple restart of the phone resolves the glitch, only that it happens temporarily, with the cursor still becoming invisible shortly after that.

As if this wasn’t enough, several Mazda owners are also hitting a bug causing Android Auto to freeze in their cars.

Oddly enough, those who’re encountering this freezing problem claim it only occurs when launching a music player, such as Spotify, and the only way to restore Android Auto is to then reboot the phone completely. Navigation apps, like Google Maps, and interacting with Google Assistant works just fine, according to these users.

For the time being, however, Mazda drivers who’re struggling with these Android Auto bugs are all alone in their attempt to improve this experience behind the wheel. The Android Auto team has remained tight-lipped on any potential fix that might be in the works, so we reached out to Google and will post a follow-up article should we hear back.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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