Mercedes Introduces "Fixed Price Repairs"

German manufacturer Daimler announced the introduction of the "Fixed Price Repairs" programs in the UK, allowing for fixed price replacement parts and fitting service for most of its range in the country.

"We want to demonstrate to our customers from the outset of their enquiry just how competitively priced our standard repairs are and to dispel any misconception that these core items might cost more than they think," Angela Shepherd, Mercedes Benz UK customer service director said in a release.

"Fixed pricing provides all the reassurance that they need on pricing and strengthens the benefits of utilizing the expertise of a Mercedes-Benz Official Workshop."

The program will cover for now the A-Klasse, B-Klasse, C-Klasse, CLC-Klasse and E-Klasse, regardless of the model year version; in the near future, the program will extend to other models next year, Mercedes says.

Pricing will relate to each model range. For instance, a replacement rear wiper blade for the A-Klasse will cost £14 regardless of the model year and the front brake pads for a C-Klasse costs £100, VAT, parts and labor included.

Only here are owners guaranteed that their cars will be looked after using the latest diagnostic technology and genuine parts, by technicians trained and regularly audited to Mercedes-Benz standards. Mercedes-Benz Official Workshops also offer a host of complimentary services that are unlikely to be available anywhere else, such as service measure updates.”


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