Photo: inc.com
This gives new meaning to “crappy service” on board the flights from certain airline operators. Delta Airlines forced a man to fly from Atlanta to Miami in a seat covered in feces, refusing to properly clean up before takeoff.
Matthew Meehan had the terrible experience at the beginning of the month, when he boarded a Delta flight from Atlanta to Miami. Since then, he’s tried to resolve this with representatives of the company, but he’s had so little success he was forced to go public with the story on social media.
You can see his original Facebook post at the bottom of the page. It’s full of unsavory but necessary details, but the bottom line is this: he sat on a seat covered in diarrhea and the flight attendants and gate personnel refused to clean up. Furthermore, he was offered only 2 options: either sit in that seat as it was or get off the plane.
Meehan tells Yahoo! News he sensed something was wrong the moment he set foot on the plane, because the stench was overpowering. Sadly, it wasn’t until he sat down that he realized it wasn’t just a smell: he had actually sat in a seat caked with feces. The carpet underneath was similarly soiled.
He and other passengers went to the front of the plane to talk to a flight attendant and get one of the standard biohazard kits. Instead, he got 2 paper towels and a small bottle of gin, together with instructions to go and clean himself up in the bathroom.
“It got all over my bare ankles,” he says of how the cleaning operation went. “They didn’t give me gloves. I had to take my pants off because it’s on the back of my pants, so feces, at this point, is transferring to my hands, with no kind of sanitizing solution to be able to clean anything with, and only one tiny bottle of gin.”
Adding insult to injury, when he got to his seat, the feces were still there. The flight attendant refused to clean up, as also did gate personnel. Meehan was told that he had to sit down or the plane would leave without him, so he and the other passengers got blanket to throw over the feces.
Meehan was later told that the feces came from an ill emotional support dog and he was offered 50,000 compensation miles from Delta (and a new suit and pair of shoes). For a VIP flier like him, those miles are nothing, so he’s not taking them on their offer: he wants an apology and he wants more details on the health of the dog, because he doesn’t know whether he should seek preventive treatment.
You can see his original Facebook post at the bottom of the page. It’s full of unsavory but necessary details, but the bottom line is this: he sat on a seat covered in diarrhea and the flight attendants and gate personnel refused to clean up. Furthermore, he was offered only 2 options: either sit in that seat as it was or get off the plane.
Meehan tells Yahoo! News he sensed something was wrong the moment he set foot on the plane, because the stench was overpowering. Sadly, it wasn’t until he sat down that he realized it wasn’t just a smell: he had actually sat in a seat caked with feces. The carpet underneath was similarly soiled.
He and other passengers went to the front of the plane to talk to a flight attendant and get one of the standard biohazard kits. Instead, he got 2 paper towels and a small bottle of gin, together with instructions to go and clean himself up in the bathroom.
“It got all over my bare ankles,” he says of how the cleaning operation went. “They didn’t give me gloves. I had to take my pants off because it’s on the back of my pants, so feces, at this point, is transferring to my hands, with no kind of sanitizing solution to be able to clean anything with, and only one tiny bottle of gin.”
Adding insult to injury, when he got to his seat, the feces were still there. The flight attendant refused to clean up, as also did gate personnel. Meehan was told that he had to sit down or the plane would leave without him, so he and the other passengers got blanket to throw over the feces.
Meehan was later told that the feces came from an ill emotional support dog and he was offered 50,000 compensation miles from Delta (and a new suit and pair of shoes). For a VIP flier like him, those miles are nothing, so he’s not taking them on their offer: he wants an apology and he wants more details on the health of the dog, because he doesn’t know whether he should seek preventive treatment.
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