Google has recently confirmed that it’s investigating a new issue in Android Auto that prevents zooming in and out with a control knob in cars where a touch screen isn’t available.
More specifically, the glitch was reported after the March update, and several Android Auto users confirmed it on Google’s forums.
“Since the last update it is not possible anymore to zoom in or out, with the hardware wheel of the car. I have a Skoda Fabia and it was always possible to zoom with the car knob without having to touch the screen. This was very convenient. Now you need to click on the touch screen and click either on the plus or minus symbol which is distracting while driving,” someone explains.
Needless to say, in cars where a touch screen isn’t installed and the browsing is only powering by a knob, there’s not much you can do if you want to change the zoom level in apps like Google Maps.
Google, however, says it’s investigating the reports, and earlier this week, the company confirmed that it’s aware of the problem and would provide more information when as to when a fix could land for Android Auto users affected by the bug.
“Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!” a member of the Android Auto team said.
For the time being, however, there’s no workaround available. As you can see, this issue is different from the typical Android Auto annoyance, as it only concerns the control knob and doesn’t seem to be related to a connection issue or anything like that.
In other words, trying out the generic workarounds that involve changing cables and clearing the cache is just a waste of time, simply because the bug is probably caused by a different problem that Google itself must figure out.
“Since the last update it is not possible anymore to zoom in or out, with the hardware wheel of the car. I have a Skoda Fabia and it was always possible to zoom with the car knob without having to touch the screen. This was very convenient. Now you need to click on the touch screen and click either on the plus or minus symbol which is distracting while driving,” someone explains.
Needless to say, in cars where a touch screen isn’t installed and the browsing is only powering by a knob, there’s not much you can do if you want to change the zoom level in apps like Google Maps.
Google, however, says it’s investigating the reports, and earlier this week, the company confirmed that it’s aware of the problem and would provide more information when as to when a fix could land for Android Auto users affected by the bug.
“Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!” a member of the Android Auto team said.
For the time being, however, there’s no workaround available. As you can see, this issue is different from the typical Android Auto annoyance, as it only concerns the control knob and doesn’t seem to be related to a connection issue or anything like that.
In other words, trying out the generic workarounds that involve changing cables and clearing the cache is just a waste of time, simply because the bug is probably caused by a different problem that Google itself must figure out.