Photo: Chevrolet
The biggest of the Big Three is in a severe pinch as far as May 2016 sales are concerned. Due to misprinted fuel economy ratings and a manufacturing defect, almost all full-size vehicles built by General Motors can’t be sold to the public.
General Motors sent a memo to all Chevrolet, GMC, and Buick dealerships in the United States, telling them to stop selling three full-size crossovers. More to the point, the Chevrolet Traverse, GMC Acadia, and Buick Enclave. These family-hauling machines all have window stickers that promise higher economy ratings than the cars actually have. By 1 to 2 mpg, that is.
Even though the correct EPA numbers are 15 city, 22 highway, and 17 combined, the window stickers that caused the stop-sale order list 17 mpg city, 24 mpg highway, and 19 mpg combined. As per a report published by the peeps at Automotive News, all GM dealerships are to receive the correct window stickers by Tuesday.
General Motors has also issued stop-sale orders for the 2016 model year Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL. Models built between February 17, 2016, and April 7, 2016, have improperly welded upper control arms by an outside supplier. In extreme situations, the arms can break, a condition that leads to a loss of control.
According to the manufacturer, 4,789 vehicles are involved, with 790 having found their way to customers. In both cases, General Motors will notify affected owners as soon as possible to inform them about the incorrect EPA fuel economy and the defective upper control arms. In the case of the latter, owners are advised to stop driving their vehicles immediately.
Those who want more information can contact General Motors by calling the Cadillac customer service at 800-458-8006, Chevrolet customer service at 800-222-1020, or GMC customer service at 800-462-8782. If everything else fails, affected owners are advised to call the NHTSA at 888-327-4236.
Even though the correct EPA numbers are 15 city, 22 highway, and 17 combined, the window stickers that caused the stop-sale order list 17 mpg city, 24 mpg highway, and 19 mpg combined. As per a report published by the peeps at Automotive News, all GM dealerships are to receive the correct window stickers by Tuesday.
General Motors has also issued stop-sale orders for the 2016 model year Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL. Models built between February 17, 2016, and April 7, 2016, have improperly welded upper control arms by an outside supplier. In extreme situations, the arms can break, a condition that leads to a loss of control.
According to the manufacturer, 4,789 vehicles are involved, with 790 having found their way to customers. In both cases, General Motors will notify affected owners as soon as possible to inform them about the incorrect EPA fuel economy and the defective upper control arms. In the case of the latter, owners are advised to stop driving their vehicles immediately.
Those who want more information can contact General Motors by calling the Cadillac customer service at 800-458-8006, Chevrolet customer service at 800-222-1020, or GMC customer service at 800-462-8782. If everything else fails, affected owners are advised to call the NHTSA at 888-327-4236.
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