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Customer Satisfaction Survey Done by ADAC Places MINI on Top Spot

This year's customer satisfaction survey done by ADAC brought a couple of interesting changes in the top 3 positions. In the small car segment, MINI Cooper walked away with the win, defeating the A1 and Honda Jazz.
2013 MINI Cooper 1 photo
For the results to be accurate, depending on the class, the various indexes taken into account were adjusted accordingly. For example, in the small segment, car costs are more important than in the sports car segment, therefore they weighed more in the overall result.

Other cars that made it to the top 10 include the Volkwagen Polo, Toyota Yaris, Skoda Fabia, Suzuki Swift, Mazda 2 and Kia Rio. On the top 3 spots the MINI Cooper and A1 actually just exchanged places, compared to last year's standings.

According to the German publication, the MINI improved only slightly over the last years but it was enough to overtake the A1. The most impressive leap was done in the fuel efficiency and value area.

For the complete results, check out the ADAC website.

 
 
 
 
 

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