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Chrysler Recalls Almost 500,000 Cars Over Active Head-Restraint Malfunction

Chrysler Group LLC will recall approximately 490,000 cars and SUVs worldwide over potentially faulty microcontrollers, the automaker revealed earlier this week.
2011 Dodge Nitro 1 photo
Photo: Dodge
“Active head restraints are designed to mitigate neck injuries by automatically moving forward during certain rear-impact collisions. Potentially faulty microcontrollers in some vehicles may prevent the systems from functioning properly,” Chrysler said in a statement. "The potentially faulty microcontrollers were installed in a supplied component. They entered the supply chain after the 2011 earthquake and tsunami in Japan caused a worldwide microcontroller shortage."

Affected vehicles include the 2011-2013 Chrysler Sebring, Chrysler 200 and Dodge Avenger, the 2011-2013 Jeep Liberty SUV and the 2011-2012 Dodge Nitro SUV. About 442,000 of the vehicles affected by the recall are located in the United States. 25,000 units were sold in Canada, 10,000 in Mexico, and 12,000 were delivered outside the NAFTA region.

Chrysler Group will notify its customers and replace the component or upgrade the system software free of charge. Owners can contact the company by calling 1-800-853-1403.
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About the author: Ciprian Florea
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Ask Ciprian about cars and he'll reveal an obsession with classics and an annoyance with modern design cues. Read his articles and you'll understand why his ideal SUV is the 1969 Chevrolet K5 Blazer.
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