Photo: SB-Medien
Remember former General Motors CEO Rick Wagoner? He’s the gentleman that advocated for the Detroit giant’s 100,000-mile/5-year powertrain warranty almost 10 years ago. As it happens, General Motors' symbol for improved vehicle quality is going to be just a thing of the past real soon now.
Brian Sweeney, Chevrolet’s vice president, and Duncan Aldred, GMC’s vice president, declared to AutomotiveNews that “Through research, we have determined that when purchasing a new vehicle, included maintenance and warranty rank low on the list of reasons why consumers consider a particular brand over another.” Wait, say what now?
Thing is, to scale back your main vehicle brands’ powertrain warranty to 60,000 miles/5 years from the current 100,000 miles/5 years oozes “Know what? Say goodbye to two free service visits and two years of free maintenance too.” In addition to 2016 MY onwards Chevys and GMC vehicles, Buick will drop two free service visits as well, but it’ll keep its current 70,000-mile/6-year warranty.
In addition to the previously mentioned, here’s a not-that-convincing explanation on this change of heart: “As a result, we have benchmarked our competitors, reviewed our current offerings and have concluded the following modifications to align closely with our customers’ needs and expectations.” Do you smell that? Yeah, it’s that familiar smell of an LLC pocketing a few bucks.
On an ending note, a GM spokesperson told the previously mentioned publication that “We [GM] will reinvest the savings we will realize into other retail programs that our customers have told us they value more than these.” Yeah, right. Dear General Motors, you didn’t think this through the customer’s point of view, huh? By default, all of this means that the 2016 Chevrolet Camaro will have a 60,000-mile/5-year warranty.
Thing is, to scale back your main vehicle brands’ powertrain warranty to 60,000 miles/5 years from the current 100,000 miles/5 years oozes “Know what? Say goodbye to two free service visits and two years of free maintenance too.” In addition to 2016 MY onwards Chevys and GMC vehicles, Buick will drop two free service visits as well, but it’ll keep its current 70,000-mile/6-year warranty.
In addition to the previously mentioned, here’s a not-that-convincing explanation on this change of heart: “As a result, we have benchmarked our competitors, reviewed our current offerings and have concluded the following modifications to align closely with our customers’ needs and expectations.” Do you smell that? Yeah, it’s that familiar smell of an LLC pocketing a few bucks.
On an ending note, a GM spokesperson told the previously mentioned publication that “We [GM] will reinvest the savings we will realize into other retail programs that our customers have told us they value more than these.” Yeah, right. Dear General Motors, you didn’t think this through the customer’s point of view, huh? By default, all of this means that the 2016 Chevrolet Camaro will have a 60,000-mile/5-year warranty.
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