Although it is now experiencing probably the toughest times in its history, General Motors still struggles to produce highly reliable model and Buick's results perfectly emphasizes this, David Sargent, J.D. Power's vice president of automotive research, said.
"Part of GM's historical challenge has been that the customer's perception of GM's vehicles has been not in line with reliability. GM, as well as Ford, has made a lot of strides recently," he said. "Maybe 10 or 15 years ago their vehicles weren't as reliable as some of the imports, but I think today they've virtually caught up."
Jaguar on the other hand has to repair a damaged market image in the United States where lots of people complained about a number of problems identified in their cars. Owners of Buick and Jaguar reported an average of 122 problems per 100 vehicles, four fewer than Lexus, Autonews added.
Japanese automaker Toyota also sold reliable models according to the same study. The LS 430 sedan for example had an average of 61 problems per 100 vehicles. No less than 10 Toyota models led their classes, including Prius, Solara, Sequoia, Tundra and Highlander.
Ford topped four categories with Ranger, Mercury Grand Marquis, Lincoln Zephyr and Mark LT while Honda led two segments with Element and Acura RL.
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