Pourmohseni explains that he turned to BMW’s Italian arm in order to have his vehicles fix, so we are supposedly talking about warranty-related issues here. The man talks about NVH issues with the car.
He lives in Italy and claims that his dealer sent him to BMW Group (Germany) in order to have the aforementioned problems solved. He sent a letter to Munich but received no answer and was very frustrated about having to accept the situation.
The owner's feelings were channeled against the car as you can see in the clip below. Nevertheless, it’s interesting to see how neither of the two directs any blow at the carbon roof of the M6.