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BMW Group Financial Services Reaches All-Time High Numbers

For the first time in its 20 year existence, the BMW Group Financial Services Retail and Lease Portfolio Exceeds 1,000,000 Retail Units. Surpassing the 1 million customers milestone is a first in the company's history, proving that it holds an important role in the brands business on American soil.
BMW Logo 1 photo
Photo: BMW
“We are now turning more than 1 million customers into fans for BMW Group Financial Services. Our success has largely been driven by the premium level of customer service provided by our associates and the convenience and efficiency offered to our customers through such enhancements as eContracting,” said Ed Robinson, President and Chief Executive Officer for BMW Group Financial Services.

He went further, to state that the company has become a leader in the use of technology to enhance the customer experience. Using iPads to file for credits and eContracting along with Dealer Self Inspect have been developed to offer customers the best possible experiences.

"Whether it’s giving our customers more ways to protect their vehicle, providing them with easy and convenient payment options or helping to streamline the transition to their next BMW, it’s our job to make sure they get everything a true fan expects,” Robinson concluded.
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