Photo: autoevolution
In addition to generic bugs that affect a wide variety of car brands, Android Auto also experiences model-specific issues only only happen in a limited number of cases.
Nissan drivers, for example, are now struggling with a problem in Android Auto that causes the application to cut out the audio at random times regardless of the phone that’s being used.
Several users are reporting similar problems on Google’s forums, with the audio cutting out already confirmed on Nissan Altima, Murano, Rogue, and other models. Furthermore, the issue also happens with Samsung, Google Pixel, and possibly other phone brands, both on Android 9 and Android 10.
Google, on the other hand, said in 2019 that it was investigating the issue.
“Our team is currently investigating this issue with Android Auto in Nissan vehicles. If you would like to send us a bug report when this issue occurs it would help our engineers troubleshoot. We will follow up with you through email with instructions on how to send a bug report. We appreciate your patience!” a member of the Android Auto team said.
In the meantime, more and more Nissan owners complained of the same issue on their Nissan cars, obviously without any permanent workaround discovered. Some says that simply disconnecting the phone and reconnecting it to the car resolved the bug temporarily, but obviously, this isn’t necessarily the most convenient workaround, especially when driving.
In early 2020, Google said it reached out to Nissan to resolve the issue.
“Thanks for all the responses. We are aware of this issue (audio cutting out) and have informed our partners to address it. We recommend contacting your car manufacturer’s customer support for more updates. Thank you!” another member of the Android Auto revealed.
Of course, users are still complaining of Android Auto cutting out audio all of a sudden, so right now, the only way to go is to reach out to Nissan to ask for a fix
Several users are reporting similar problems on Google’s forums, with the audio cutting out already confirmed on Nissan Altima, Murano, Rogue, and other models. Furthermore, the issue also happens with Samsung, Google Pixel, and possibly other phone brands, both on Android 9 and Android 10.
Google, on the other hand, said in 2019 that it was investigating the issue.
“Our team is currently investigating this issue with Android Auto in Nissan vehicles. If you would like to send us a bug report when this issue occurs it would help our engineers troubleshoot. We will follow up with you through email with instructions on how to send a bug report. We appreciate your patience!” a member of the Android Auto team said.
In the meantime, more and more Nissan owners complained of the same issue on their Nissan cars, obviously without any permanent workaround discovered. Some says that simply disconnecting the phone and reconnecting it to the car resolved the bug temporarily, but obviously, this isn’t necessarily the most convenient workaround, especially when driving.
In early 2020, Google said it reached out to Nissan to resolve the issue.
“Thanks for all the responses. We are aware of this issue (audio cutting out) and have informed our partners to address it. We recommend contacting your car manufacturer’s customer support for more updates. Thank you!” another member of the Android Auto revealed.
Of course, users are still complaining of Android Auto cutting out audio all of a sudden, so right now, the only way to go is to reach out to Nissan to ask for a fix
Google News