Photo: Polestar
Polestar 2, the first full-electric offering from the Volvo and Geely-owned Polestar, has hit a major roadblock since it started production and deliveries: all units delivered so far have been recalled.
The recall affects 2,200 units delivered to China, Europe and the U.S., representing the first cars to go out to customers. Spokesperson Brent Ellis confirms for Swedish publication Dagens Industri that the recall is due to a software issue that can make the car stop working.
Earlier reports claimed that units of Polestar 2 would stop working even when driving. According to Ellis, 3 Swedish drivers have reported this happening but, fortunately, the glitch did not result in accidents. This, according to Ellis is due to the fact that, despite the car not working anymore, braking, steering and “other systems” remained responsive.
Because the software issue is considered “very safety-critical,” all units of 2 delivered so far have been recalled, and owners have been contacted directly. They’re asked to take their car to the nearest service station as soon as possible.
Inside EVs spoke to some owners directly affected by the issue and they note their cars had under 1,000 km (621 miles) on the clock when they simply stopped working, without a warning or apparent cause. One of them claims his vehicle has been in the shop since September 15, and he’s yet to be given an estimated timeline on when he might get it back.
That said, it’s not uncommon for first-series vehicles to encounter issues that may end in recalls after deliveries. Even Tesla experienced a similar issue with the newly-launched Model 3, considered the 2’s direct competitor, when the 12-volt battery powering the lights, windows and media unit, would simply give out. In that case, it was able to address the issue mostly over the air, with an update including a warning that the battery needed servicing.
Earlier reports claimed that units of Polestar 2 would stop working even when driving. According to Ellis, 3 Swedish drivers have reported this happening but, fortunately, the glitch did not result in accidents. This, according to Ellis is due to the fact that, despite the car not working anymore, braking, steering and “other systems” remained responsive.
Because the software issue is considered “very safety-critical,” all units of 2 delivered so far have been recalled, and owners have been contacted directly. They’re asked to take their car to the nearest service station as soon as possible.
Inside EVs spoke to some owners directly affected by the issue and they note their cars had under 1,000 km (621 miles) on the clock when they simply stopped working, without a warning or apparent cause. One of them claims his vehicle has been in the shop since September 15, and he’s yet to be given an estimated timeline on when he might get it back.
That said, it’s not uncommon for first-series vehicles to encounter issues that may end in recalls after deliveries. Even Tesla experienced a similar issue with the newly-launched Model 3, considered the 2’s direct competitor, when the 12-volt battery powering the lights, windows and media unit, would simply give out. In that case, it was able to address the issue mostly over the air, with an update including a warning that the battery needed servicing.
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