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After Android Auto, CarPlay Now Hitting Voice Commands Issues Too

Many people consider CarPlay a more reliable alternative to Android Auto, but there are moments when Apple’s platform hits the same issues as Google’s sibling.
Starting a phone call using Siri on CarPlay doesn't work for some 1 photo
Photo: Apple
Not a long time ago, Android Auto users started complaining of issues with Google Assistant, as launching certain features while driving was no longer possible with voice commands.

More specifically, those running Android Auto in their cars revealed that the “OK, Google” wake-up phrase wasn’t working, while others said the Assistant was too slow to respond to their input, and in some cases, it ended up being unable to actually perform the requested command.

And now it’s the turn of CarPlay users to complain of a problem that I also encountered occasionally but which for some reason got fixed on its own at some point.

Siri is unable to start phone calls to contacts that are stored in the iPhone, and users who turned to Apple’s forums to report the issue indicate that doing the same thing from the smartphone without CarPlay running on the car screen, works correctly.

So you ask Siri to call someone that’s saved in your contacts, only that the assistant is unable to do it. In every case, Siri responds by saying that the contact can’t be found.

I have attempted the cycle of erasing my phone and restoring its backup and I have observed that this problem does seem to go away — for a few days — and then resurface. So a full backup and restore does not seem to resolve my problem,” someone explains on Apple’s forums.

Indeed, this is exactly my experience with the issue as well, as the whole thing was gone at some point without me even noticing that everything was working correctly.

Some users claim the whole thing started with iOS 13.1 and the latest update to iOS 13.6.1 doesn’t include any fix in this regard. So for now, the only option is to just wait for Apple to fix the bug, as turning to the generic workarounds, including a full reset of the iPhone, doesn’t seem to do the trick.
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About the author: Bogdan Popa
Bogdan Popa profile photo

Bogdan keeps an eye on how technology is taking over the car world. His long-term goals are buying an 18-wheeler because he needs more space for his kid’s toys, and convincing Google and Apple that Android Auto and CarPlay deserve at least as much attention as their phones.
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