2015 Ford Mustang Features Enhanced Sync 911 Assist

Introduced in 2008, the 911 Assist was the industry’s first gizmo to call 911 directly following a vehicle crash instead of relaying calls through a third party. But with the 2015 Ford Mustang, the subscription-free system comes with a suite of new of improved features.
2015 Ford Mustang multimedia interface 1 photo
Photo: Ford
To this day, over 7 million cars bearing Blue Oval and Lincoln badges that are fitted with Sync technology benefit from the emergency feature. With the driver’s consent, the 911 Assist works by connecting vehicle occupants to a local 911 operator if fuel supply shuts off or if an airbag has been deployed.

With the all-new 2015 Ford Mustang, the enhanced Ford Sync 911 Assist offers emergency dispatchers with more potentially vital information to better inform first responders en route to the scene of a car accident. Until now, the system transmitted parameters such as the location of the crash and if the safety belts were fastened or not.

However, pay attention to the new or improved features: awareness of whether multiple impacts occurred and whether airbags were deployed, indication of crash type (front/side/rear/rollover), and the maximum change in velocity during impact. The latter basically informs the dispatcher how fast you were driving moments before the crash and that info might be transmitted to the road traffic accident investigator.

But the enhanced system has a good side as well. Take for example the following situation: if a dispatcher is informed that both front seat belts were fastened at the time of a high-speed collision, he or she may decide to send an additional ambulance directly to the scene to treat the front passenger’s injuries. David Hatton, global product leader and electrical engineer at Ford Connected Services says that “Sync will only broadcast relevant information to save time, and it constructs a very efficient message for the operator.”

“We are pleased to continue working with Ford to prolong our vision of any device, anywhere, anytime to provide help needed in the event of an emergency,” declared Ty Wooten, education and operations director at the National Emergency Number Association. “This new data provided by 911 Assist will be useful in deciding the proper level of the initial response, and will give call takers an indication as to the severity of the incident.”

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About the author: Mircea Panait
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After a 1:43 scale model of a Ferrari 250 GTO sparked Mircea's interest for cars when he was a kid, an early internship at Top Gear sealed his career path. He's most interested in muscle cars and American trucks, but he takes a passing interest in quirky kei cars as well.
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