Photo: Chrysler
The all-new Chrysler 200 mid-size sedan might go through 3,500 quality controls at the Sterling Heights Assembly Plant, but some of the vehicles produced up to this moment aren't without manufacturing faults. A recent official statement tells that almost 100 units might've been fitted with glitchy wiring harnesses.
Chrysler says that 89 vehicles are to visit service departments in order to have the wiring harnesses replaced. After a thorough investigation, engineers discovered that these units may not meet specifications. Some cars built during a five-week period have been fitted with a wiring harness that doesn't accommodate certain electrical loads.
As a result, the sub-standard units are prone to overheat, ultimately translating to a vehicle fire in the most extreme of cases. Fortunately, Chrysler tells that it's unaware of any related injuries, accidents or complaints connected to the previously mentioned fault. The carmaker informs that the recall campaign is limited to certain Touring models of the 2015 Chrysler 200 mid-size sedan. Chrysler believes that 8 affected vehicles are in the United States, while the rest of the population is located in Canada.
Because Chrysler hasn't provided info about when affected owners will receive a recall notification in their mail boxes, the most effective alternative for finding out more about this problem is to call the customer hotline at 1-800-853-1403 or your nearest dealership.
UPDATE: Chrysler has mailed us with the following message: "I respectfully suggest this is a story about a quality-check system that works, instead of an assembly process that doesn't. Through last week, the plant had produced nearly 34,000 cars. Routine testing of a single vehicle flagged an issue that was, through investigation, traced to a small subset of total production before that issue could cause a problem for any of our customers. (We are unaware of any related complaints, let alone injuries or accidents.) This outcome is consistent with our aggressive quality monitoring. FYI, through July, Chrysler Group's average campaign volume per recall was the lowest of any major OEM serving the U.S. market."
Dear Chrysler, our opinion is that many Stateside customers appreciate the promptness with which you handle safety and sub-standard related matters with your vehicles. An aggressive quality monitoring policy is something the U.S. auto industry needs most in this day and age, riddled with ginormous recall campaigns like the notorious General Motors saga, numbering 66 campaigns year-to-date. It's no shame for a manufacturer to call back a handful of vehicles for a minor fault that hasn't been connected to any complaints, accidents or injuries. Props to you for your interest in safety and customer satisfaction.
As a result, the sub-standard units are prone to overheat, ultimately translating to a vehicle fire in the most extreme of cases. Fortunately, Chrysler tells that it's unaware of any related injuries, accidents or complaints connected to the previously mentioned fault. The carmaker informs that the recall campaign is limited to certain Touring models of the 2015 Chrysler 200 mid-size sedan. Chrysler believes that 8 affected vehicles are in the United States, while the rest of the population is located in Canada.
Because Chrysler hasn't provided info about when affected owners will receive a recall notification in their mail boxes, the most effective alternative for finding out more about this problem is to call the customer hotline at 1-800-853-1403 or your nearest dealership.
UPDATE: Chrysler has mailed us with the following message: "I respectfully suggest this is a story about a quality-check system that works, instead of an assembly process that doesn't. Through last week, the plant had produced nearly 34,000 cars. Routine testing of a single vehicle flagged an issue that was, through investigation, traced to a small subset of total production before that issue could cause a problem for any of our customers. (We are unaware of any related complaints, let alone injuries or accidents.) This outcome is consistent with our aggressive quality monitoring. FYI, through July, Chrysler Group's average campaign volume per recall was the lowest of any major OEM serving the U.S. market."
Dear Chrysler, our opinion is that many Stateside customers appreciate the promptness with which you handle safety and sub-standard related matters with your vehicles. An aggressive quality monitoring policy is something the U.S. auto industry needs most in this day and age, riddled with ginormous recall campaigns like the notorious General Motors saga, numbering 66 campaigns year-to-date. It's no shame for a manufacturer to call back a handful of vehicles for a minor fault that hasn't been connected to any complaints, accidents or injuries. Props to you for your interest in safety and customer satisfaction.
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