VW Officials Apologize for Faulty DSG Gearbox in China
In February, VW recalled the affected cars, in order to install a software update, however it was not a fully-fledged recall, as they deemed it not to be a safety issue. The software updated did fix problems at first, but the over 500,000 affected cars from VW and Skoda came back to the dealerships with even more problems than before. This very widespread problem may affect VW's credibility on the Chinese market, but they will definitely figure out a way to reinstate their image, with more than just a warranty extension.
Apparently, this DSG gearbox issue is the most complained-about problem among Chinese car buyers this year. Hopefully, the extended warranty will satisfy customers, but from what we can gather, nobody has actually fixed the problem, nor can we find out what the problem is, exactly.
Story via autonews.gasgoo.com
comments written so far
We are a group of french VW DSG7 drivers in the same issue as the chinese.
You can find a description of the problem writen in english by following this link : https://dl.dropbox.com/u/84761752/Prestentation english.pdf
We are gathering the media reports on this matter at our Facebook page, SOS CLIENTS VW, and will be glad of your visit.
More interesting is that some employees who join VGC become an "Offer Letter" with some pre-agreements like salary, housing and bonuses. However, after arriving in China, the employee has to sign a Contract and some agreements from the "Offer Letter" does not exists anymore, this is unlawfully and a disrespect to their employees.
So I am really wondering whether Volkswagen is a good place to work in China while VGC doesn't comply with their rules, policies and not even with the Chinese Labor Law. I am considering to report this to the local media or european media to show how foreigners are bad treated by Volkswagen. Contacts on email@example.com.