iPhone Roadside Assistance App from Mazda
To be used by all those who have no idea how to change a tire on their own, or who forget to fill up the tank before a long trip, as well as by all who experience a real mechanical failure, the app allows the impaired driver to communicate with a roadside assistance agent.
Not trusting the driver's orientation skills, the roadside assistance agent can use GPS to locate the car and dispatch a crew directly to the site. After that, the app notifies the driver three times, relaying him the following information:
- Closed Loop 1: the estimated time of arrival (ETA) of the roadside assistance.
- Closed Loop 2: a reminder of the ETA, after three quarters of the estimated time has elapsed.
- Closed Loop 3: a reminder the roadside assistance has reached your car, you know, in case you went for lunch in the middle of nowhere.
All of the above is, somewhat the useless part of the app. The real usefulness however lies in its ability to guide the roadside assistance agent towards pinpointing the problem with the vehicle prior to sending the intervention crew.
The app allow the driver to input all the needed data required about the vehicle, including VIN, color and even info about the presence or absence of a good spare tire.
The app is available for download for the Apple store since April 6, and is compatible only with iPhone 3G and 3GS.